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Manirangan Seetharam, Director, Swift Solution Pvt Ltd.
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Training was once an arduous time-consuming task for both the trainer and the trainee. Today, it has become an easy to access and interesting method of disseminating information throughout the organization.
In our previous article, “The beauty of empowering your employees” we took a look at why is it important as an organization to train your employees. The benefits range from reduced attrition rates to a significant boost in employee morale, and everything in between.
Feeling starved? Just go to an online food app, choose the food item of your choice, add to your cart, pay the bill and within no time (almost!), the food is on your table! And what’s more! You even get discounts (coupons), cashbacks, points just for doing this! That right there, is effective use of gamification. Many websites and apps have successfully incorporated the game elements to drive engagement – the Nike app, Duolingo App, eBay, Mint.com, etc. are a few examples.
Millennials will make up almost 75% of the workforce by 2025. They were born into technology and have grown up with devices. Their way of learning is different from the older generations. According to a study by Microsoft, the attention spans of humans has decreased to 8 seconds, which is less than that of a goldfish! So, if you have to keep up with the new-age learners, you have to deliver learning in a format they prefer.
As employers continue to struggle to fill the expanding talent gap, training has become more important than ever. However, 43 percent of employees report that they found their employer’s training program to be ineffective. Training can become ineffective due to lack of employee engagement, failure to resonate with employees, and inflexibility. The fuel to the fire on these potential issues?
A successful learning centred organization will always have a long-term learning plan for their employees. To sustain the learning process throughout the year with an objective of transforming behaviours, performance and improved results will require a learning campaign.
Today, most of the enterprises, whether big or small, consider e-learning as a feasible solution as the evolving business needs and technological advancements have encouraged the adoption of e-learning over traditional classroom methods. We all are living in an era where change has become a vital part of every organization. This change can be in the form of outsourcing, change of company policies, technology implementation and so on.
Often when we think about HR’s role in creating and delivering training, we jump straight to the basics of onboarding and compliance. While these are critical areas and may in fact take a good deal of time and effort to do well, there’s a growing trend for HR departments to take a broader look at their involvement and contribution to learning and development (L&D). This broader viewpoint requires consideration of the entire employee journey or what is now most commonly referred to as the employee experience.
“Every aspect of this business is changing daily. Compound this with limited leadership training and a millennial employee base and you end up failing to lead… when it matters most.” So opened my first interview with a Managing Director who I’ll call Dana. The sense of frustration grew as we continued: “We’re in a period of extreme growth. How do I lead people in that kind of environment? I mean, how do I effectively manage underperformance when I’m always putting out fires?”