As tariff tensions intensify and consumer confidence plunges to a 12-year low, companies are navigating uncertain waters with fewer tools in their arsenal. But while executives scramble to cut costs and preserve productivity, a new nationwide study reveals a powerful—and often ignored—driver of performance: employee connection.

According to new research from Quantum Connections, which surveyed 12,000 U.S. employees across 46 industries, employees who feel genuinely seen by their direct supervisors are significantly more likely to stay, innovate, and contribute to a healthier bottom line. The study introduces a new metric: the Net Connected Score (NCS)—a measure of how valued and recognized employees feel at work.

Key findings from their study:

• Workers who feel “seen” stay almost a year longer than those who don’t
• Companies with high NCS are 38.7% more profitable
• Employees in connected environments are more likely to take smart risks and share new ideas
• The finance industry leads the pack in connection; postal services fall behind

At a time when retention, morale, and innovation are critical—and cash isn’t always the answer—connection may be the most overlooked KPI in corporate America.

Dennis S. Holland, CEO of Quantum Connections, is available for interviews to explore:

• Why raises don’t drive loyalty the way recognition does
• How companies can implement NCS as a performance indicator
• What industries are getting connection right—and where others are falling behind
• Whether workplace relationships are the antidote to economic anxiety

Would you be interested in scheduling a call to discuss?