On this week's AIX Factor we're joined by Patrick Sullivan, VP of Strategy and Innovation at A-LIGN, a leading provider of cybersecurity and compliance solutions. It was one of the more wide-ranging and provocative ones that we’ve had. Patrick brings over 25 years of experience in the IT security and compliance space, is a TEDx Speaker, a member of the Forbes Technology Council, and is a self-described AI Ethicist. We discussed:
- “Systems thinking”: how AI needs to be thought of in a broader social context in which everything is connected - change one thing and everything is affected, even if those things are not immediately visible.
- How organizations need to think about - and manage - change: how the four domains in organizational systems - people, process, technology, and the organization itself - need to interconnect; the ADKAR model for implementing change, which involves creating awareness, desire, knowledge, ability, and reinforcement among employees.
- Carol Dweck's concept of fixed versus growth mindsets, with Patrick emphasizing the benefits of a growth mindset in business and personal development.
- Balancing compliance and innovation in the context of AI implementation.
- AIX is about raising your “AIQ,” which we define as knowing what questions to ask. Patrick discusses the one question he is NOT asked enough.
- What it means to be an “AI ethicist” and the importance of ensuring that AI systems produce desired behaviors while maintaining individual agency in decision-making.
- ISO 56001, a structured framework for organizations to think about and consistently approach innovation (we need to have a pod exclusively on this).
- Patrick’s colorful - and apt! - NBA analogy in describing differences in how Europe views AI regulation and how we view it here in the US.
- Bag Check: Patrick shares his go-to AI tools, which may surprise you.
