We live in a world which offers new technological achievements every day. The artificial intelligence allows us to substitute people in many spheres of human activity. Recruitment is not an exception, we’ve observed the integration of chatbots which imitates a communication with a real person. Let’s check up one historical fact, the first chatbot was created in 1966 at MIT and received the name Eliza. 


Since then till now the concept of chatbots has been developing its functional capabilities. Thus, now it is used by many people in business. In recruitment, it can communicate with potential applicants for a vacant job position and provide all the needed information for the job seekers. Chatbots can work 24/7, which means that you will receive a response immediately. If you are interested, you can also ask for any content assistance at EssayBulls which is also a proven service for your business. Now we’re gradually informed and can highlight ten main reasons why chatbots are the new trend in recruitment sphere:

1. Improving candidate’s experience. The experience of a candidate will be better when chatbots will be the first to respond to the applicant’s question. Thus, the time between the submission of the application and response from a recruiter is significantly reduced.  It increases the chance of candidate to take the employees offer.  

2. Allowing to choose the best candidate. Chatbots work according to the established rules and are customized to create a carefully planned step-by-step conversation. They can accurately select a candidate who perfectly fits the requirements. Thus, among a large number of candidates chatbot can help to choose the best one without any doubts or hesitations.

3. Reducing human factor at the initial stages. When providing exact answers to the questions, chatbots help to reduce possible discrimination, which can arise during the face-to-face conversation, especially when the conversation takes place in a tense atmosphere.

4. Eliminating the need to answer repeated questions. Chatbots help to save time on answering the same questions of all the candidates. Thus, chatbots provide enough information for more productive conversations between the recruiter and the applicant when the candidate knows the majority of facts, which are necessary for his or her future position.

5. Qualifying and choosing candidates without favoritism. Chatbots are able to identify strengths and weaknesses of the candidates by asking direct questions concerning the applicant’s skills, qualifications, or past experience. In such a way, chatbots help to screen out candidates in terms of previously established criteria. Such filtering saves time and efforts for recruiters.

6. Erasing the emotional component. This factor can be perceived as similar to the previous one. Sometimes, recruiters chose the applicant because of feeling somewhat sympathetic to him or her due to some personal qualities instead of judging according to the skills and experience. With the help of chatbots, the recruiter will continue communication with the applicant who deserves the position which is offered. As it was underlined by James Osborne, the author of The Recruitment Network, “Chatbots are designed to take over the repetitive tasks and leave the recruiter with the qualified candidates.”

7. Helping those who are shy. For some people, it is difficult to start a conversation face-to-face. In such a way, it will be convenient for them to start speaking with the bot.

8. Ensuring that the applicant will be heard. Communication with chatbots increases the chances of being accurately reviewed. According to the statistic, “Only 2% of applicants will be called for an interview for the average job opening”. Mainly, it’s biased and based on your appearance, name or race, not skills or experience. Thus, after the communication with chatbots, the applicant gets higher chances to receive the position, because their applications won’t left ignored and unheard. 

9. Saving lots of time for recruiters. Chatbots know the schedule of human recruiters and can appoint an interview with them for the last stage of recruitment. The process of recruitment is costly and requires time. Somen Mondal in the TalentCulture underlined that the “average cost of hire is $4,129, and the average time to hire is 42 days.” But the cooperation with recruitment chatbots significantly reduces these numbers, which is beneficial both for the candidates and recruiters.

10. Responding to the majority of questions. The development of artificial intelligence will help to understand and respond to various messages. Soon, it will be able to respond to any algorithm of the question, including different phrasal expressions. 

As can be seen, the use of chatbots in recruitment is a new trend. But it is necessary to understand that this idea is in its infancy and it still cannot replace human recruitment at the final stage. However, the number of benefits of using chatbots in recruitment cannot be denied.