And in larger operations, HR is usually well staffed with skilled employees who maintain good relationships between frontline workers and management.
But technological advances already in effect mean tomorrow’s HR teams will probably be small, streamlined and extremely efficient.
For a sneak peak into the future of this vital business function, here are three ways tech’s transforming the sector.
- AI recruitment
Recruiting the wrong person for an important job role causes untold anxiety for the individual, team and HR — and replacing bad hires is expensive.
But on the flipside, precisely picking the perfect candidate boosts business.
Given the fine judgement required, the task seems more suited to human minds than computer algorithms — but some companies are investing in AI recruitment because they believe it’s faster and more accurate.
AI systems can automatically schedule interviews and generate problem-solving tests for skilled positions — and by processing and analysing all available candidate data, rank candidates against specific criteria without the in-built human bias that sometimes compromises decision-making.
It’ll be some time before machines completely control recruitment and retention — but they’re already changing the landscape.
- Health tech
Progressive HR departments often play a pivotal role in sustaining staff wellbeing — reducing absenteeism by promoting diet and exercise, maintaining a positive company culture that reduces stress and providing flexible working arrangements for employees facing personal problems.
And organisations often use data from staff surveys and questionnaires for an effective ‘temperature check’ for teams whose performance dips below expected levels.
But some forward-thinking firms are also buying wearable fitness devices for staff so that they can set and record health goals, monitor heart rate and maintain a healthy life/work balance.
The data generated is collected by employer analytics platforms in order to offer employees bespoke guidance and assistance when it’s needed most — ensuring they’re happier and healthier at work and performing at the peak of their abilities.
- Automated payroll
Few people can afford to work for free — so paying staff salaries on time and accurately is fundamental to good staff relations.
But human error means this seemingly simple task is sometimes completed erroneously and mistakes can be magnified in global companies with overseas staff.
Finding a payroll outsourcing provider can put paid to these problems — reliable platforms automate wage payments across entire organisations and ensure that tax regimes are adhered to in multiple territories.
This tech also frees up HR staff to concentrate on fulfilling tasks that require soft skills instead of arduous admin.
So there are three ways tech’s transforming the HR sector — revitalising the department’s relationship with organisation rather than replacing all human staff.
What tech has your HR department adopted? Share your thoughts in the comments section
