- Empathy: The ability to relate to others and understand their feelings is a very important skill in today’s world. If you listen to other people’s concerns and feelings and put yourself in their shoes, you can really make empathy with them. In this way, you create better solutions to problems because you understand what the other people want and need. Also, don’t forget that it is important to treat others the way that you want to be treated. This way of thinking always brings you positive returns.
- Listening: Don’t just listen. Be an active listener. This means being fully engaged while someone is speaking. Make an eye contact with the speaker, nod when you agree and ask questions when you need clarification. Listen to what the other person says without interruption, take time to think, form a response and then, answer. Don’t answer without thinking. Once you are used to listening others like this, you will see the positive difference immediately.
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