Human Resource Management can be described as employee management which has an emphasis on those employees who are assets of the business. In this context, employees are also referred as human capital. Over the years, organizations have understood the importance of human resources and now we see all major and small organizations having a Human Resource Department and an effective HR Manager who manages their employees efficiently.

An HR Manager is one of the very important components of the employees’ working life with tasks such as hiring and onboarding to tending to the daily rues of employees’ working life. With such an important task of motivating and handling employees, it is important for an HR manager to be a people’s person. For those who are interested in this field of managing the human capital of a company, here are five major skills you would need to be the best among the best.

•       Organization-
An efficient organizer is a requirement for all managers; however, the nature of HR requires its manager to approach each case with effective planning and efficiency. They must ensure that employee information is organized an accessible at all times, and the meetings are planned with a thought given to the responsibilities of employees and their manager. In case of issues such as salary negotiation and benefits of termination, employees communicate better with an effective HR team.

•       Communication-
An important requirement is strong oral and written communicative skills as it is their obligation to convey the information to their employees. Whether it is sending important emails, preparing speech, conducting an interview or a training program, the HR manager needs to be efficient and confident in speaking clearly.

•       Discretion-
Since an HR manager holds the details of their current and past employees, they are responsible to maintain the confidentiality of the information. This information can be particularly sensitive and needs to be kept out of the public hands at the manager’s discretion.

•       Multi-Tasking -
HR managers are have different responsibilities which can change day to day. They need to simultaneously maintain job advertisements, incentives, interviews, grievances and training sessions. With all these tasks at hand, it becomes important for an HR manager to be good at multi-tasking with additional requirement of being calm and composed under pressure and handle each task effectively.

•       Conflict Management-
An important task for an HR is to handle conflicts between employees and their managers, or between different employees. An HR Manager needs to be able to negotiate and mediate but most importantly, keep their cool during the conflict. They should tend the clashes at the workplace with a calming approach with maturity and respect for everyone, listening to both sides of the stories before making a decision.

The task of HR department is not easy. From motivating the employees to handling grievances, they need to be on top of everything. However, as challenging as this field may be, it is equally exciting and adventurous when dealing with the human behavior. For those who are interested in understanding and moderating this human/employee behavior in an HR department, you can always contact Ignite Solutions to gain more Intel.