
</br>I recently stumbled upon an article from 1999 that talked about the challenges that would exist in a 21st century HR department. This article—remember, it’s from almost two decades ago—focused on the following areas:
Recruiting – finding people with proper experience and offering them individualized benefits, such as flex time and tuition support, rather than stock programs or signing bonuses
Retention – giving attention to the people who need to stay at an organization, whether it be a high performer, high-potential, or key employee with specific skills
Business seven days a week – the marketplace will be non-stop, so HR departments must be accessible 24/7; but careful balance is needed to ensure that burnout doesn’t occur
Finding balance between home and work – telecommuting is an option, but it presents challenges with teamwork, morale, synergy, connecting personally with employees, etc.
Sound familiar? Last I checked, these are all challenges that still exist today. Certainly, the advent of social media and smartphones, advances in technology, and the more recent explosion of Big Data have caused improvements in each of these areas. But the fact these challenges remain tells me we still haven’t reached the most obtainable levels of success.
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