‘Our words can sometimes lose their resonance, and our style and tone can inadvertently offend. We assert when we should merely inform. We can reject when we are rejected. We push people away when should pull them in.’
Effective communication is often neglected factor in our routine personal and professional life—you can feel the difference between a successful and unsuccessful person just due to their communication power. Good communications reduce the incidents of misunderstanding and consequent errors, and enable you to make your point quickly, clearly, courteously and persuasively which termed as ‘Completeness, Conciseness, and Clarity’. This will give you the opportunity to understand your receivers feelings, their perspective, their culture, their educational background, their emotions, what they want to listen from you, what are their expectations from that message, keeping in mind all those things will present your message more effectively to attain the desired results, and create your goodwill in the mind of receiver.
They way you communicate reflect the type of person you are. It gives an insight to your strengths and weaknesses and sets the tone for your successful dealing in all the matters of life. Body language research shows that changing a negative body position unlocks a negative attitude and gives a better chance of getting a positive outcome which we termed as ‘non-verbal communication’. Conflicts and negotiations are often happen in our life if we understand the position of our target audience, many of the conflicts resolve immediately just due to our good communication and negotiations skills which we termed as ‘Consideration and Sincerity’ . As someone said that ‘helping is an attitude’ so understand other people needs and wants truly and help them.
Listening plays a very crucial role in all aspects of communication. Active listening is non-judgmental, facilitating processes enable you to; Value people for them, Encourage individual growth, recognize someone’s right and acknowledge. It demonstrates that we are really listening and understanding how the individual is feeling which is termed as ‘empathy’. The speaker should be specific about the meaning attach to the terms used to express ideas, feelings, images, thoughts and the description of event is accurate which is known as ‘concreteness’. Being concrete requires you to ensure the individual is conveying the exact meaning of the situation, which they are experiencing, and their reaction to it. Try to ask open ended questions instead of close ended one to judge better the feelings and reaction of your listeners.

Remember effective communication is a skill in life!