Every business, whether focused on retail or food service or technology or any other industry, has a vested interest in improving customer loyalty. If you can get a consumer to buy your product once, that’s nice – that’s a sale, and it will earn your business a few bucks. But if you can keep them http://ceridianblog.wordpress.com/2014/04/24/improving-customer-loyalty-through-superior-human-capital-management/