When I was 16 years old, my first job was serving ice cream at a Baskin-Robbins store. Not only did I love ice cream, but I was very social and felt that this job suited me very well since I loved talking to people. Unfortunately, I think I’m still trying to lose those extra ice cream pounds I put on!
Now, let me be clear that the job of taking ice cream orders really is pretty easy. But imagine being new at the task of scooping rock-hard ice cream into cones without breaking them, or remembering the difference between a shake and a malt—let alone knowing where the heck to find all 31 flavors in the case. It took a bit of time to memorize all of this information. Then imagine the store full of people on a hot day or after a sporting event, and you have mayhem!
One night during that learning period stands out in particular—not necessarily because of the reasons stated above, but more because of how my manager made me feel during one of those crazy, busy times.
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