The title of this article may seem to be stating the obvious – of course communications skills are important in business. But to understand why they’re so important, we have to discuss what is actually meant by communication skills.

Re-blogged from DOOR Training India



It’s all too easy to talk without actually saying anything useful – a sales pitch with no message, a company mission statement that doesn’t lay out clear objectives as to what the ‘mission’ actually is, and so on. Concise and jargon-free communication cuts through the hyperbole, make your organization more trustworthy and consequently people (customers or clients) will be more willing to do business with you.

However, we all have varying degrees of ability when it comes to effective communication. While some may be confident speaking to a crowded room full of delegates, others may feel more at home using the power of the written word to get their point across. But everyone involved in a business will need to physically talk to customers at some point, and for some a little additional help and guidance can be of enormous benefit.

Communications skills encompass not only your interaction with customers, but also with your fellow co-workers and employees. Effective management also comes about as a result of effective communication, so to use your skills to their best advantage you need to ask yourself a few questions about how you communicate with those around you.

What’s Your Personal Communication Style?

Are you forthright and unafraid to voice your opinion, or are you more empathic, picking up on the unspoken communication ‘tells’ of others and responding accordingly? To find out how effectively you’re getting the message across, you need to discover what type of communicator you are, and whether your method is helping or hindering you.

What Are The Building Blocks Of Powerful Communication?

How do you garner the right response from the person you’re talking to? Are you laying a solid foundation from which to build a good, long-term business relationship, or are you jeopardizing that future by using the wrong shaped communication blocks?

Read more points continue.............Communication Skills – Why Are so Important in Business