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    Why Don’t Companies Put Job Candidates First


    Given the sophistication of technology available today, one would think that companies would do a remarkable job communicating with their job prospects throughout the entire recruiting process.

    You would think that they would do an even better job of telling candidates about their employee value proposition from the beginning.

    Ideally you would also think that they could make quick decisions and let candidates know the status of their decision making process in an ongoing manner.

    In fact, for over 80% of companies recruiting - this isn’t true.

    Even with sophisticated Applicant Tracking Systems (ATS), staffing operations within companies do a poor job catering to their job candidates (i.e., their consumers), and despite the fact almost all companies use some form of an ATS. However most companies implement an ATS to make the job of collecting data, processing data, and reporting easier for their company personnel, often times at the frustration of the job candidate.

    Today’s web generation of job seekers have different expectations. Five years ago, when job candidates began to apply online it was still ok to ask them to spend 45 minutes going through an online, text-based job application before even telling them about the company. Today it is not. Job seekers are still willing to spend a little bit of time to determine if the company is right for them, however, they expect something in return – information about why this is a good place for them to work. If they don’t find that employee value proposition quickly you will lose them. They also want a process that is interactive and makes use of video (or audio). And this doesn’t mean solely choosing one of 10 employee testimonials to hear. It means they want someone to tell them about what’s most important to them.

    If your application process is still relying on having someone find a job opening, register to apply, apply through a text-based application, and then at the end send them an automated email thanking them for their time - then you will be in trouble in the near future. The war for talent is as active as ever and those that adjust their processes to meet the needs of their consumers (i.e., job applicants) will win. Make sure you create an interactive, engaging, and informative application process

    Read more:  White Paper: Which is More Important - the Candidate or Recruiter Experience?http://www.alignmark.com/online-application-candidate-experience/

    Watch an interactive Interview Simulation video sample by clicking this link:  An Automated Online Interview

     

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    comment 2 Comments
    • Geoff MacGregor
      03-01-2013
      Geoff MacGregor
      Great paper with some interesting numbers. Video/ interactivity is a pretty important theme. I was frankly surprised that 36% already use video, companies are further ahead than I anticipated. The nice thing about video is the time savings. When talking about candidate experience, this is the overarching issue. Candidates have to invest too much time. Recruiters need to be actively seeking out solutions which limit time investment from both sides of the equation. This is why video interviewing, through companies like Kira Talent, is rapidly replacing written applications. Everyone knows a picture tells a thousand words, and it's about a thousand times fast too!
    • Glen Jaffee
      03-04-2013
      Glen Jaffee
      The 36% number Geoff reflects companies using video, although 99% of them are youtube like video messages from the employees with little substance. It is important for the companies to create call-to-actions with video, engage the prospects and turn the passive job seeker into an active job seeker.

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