We all know the role Human Resources plays in a company; hiring employees, processing paperwork, create policies, enforce them… But has anyone thought about the importance of including Human Resources in business decisions like annual increases? Human Resources is the point of contact for all managers and supervisors in your company, they know to ask Human Resources if they have questions about reviews, leaves, vacations, etc… and that’s why Human Resources knows all there is to know about the employees. If you want to get it right, consulting your Human Resources Manager will be your best bet!
Your Human Resources department knows about how the employees perceived you as an employer and the things you can do to embrace their opinion or to change it.
If you have a well train Human Resources Manager, he / she will be able to help you make the right choice or decision… remember Human Resources is the link between the employer and employee… Human Resources knows what’s going on…
By well train Human Resources Manager I mean managers who are up to date on what is going, not only with Federal/State regulations, but also and for most, behavioral type trainings and trends.
Being in the front line, talking to your employees is what makes the difference. I believe that a Human Resources Manager should be on the field at least 70% of his / her time. Creating a “rapport” with employees, managers and supervisors will warranty a well based decision. Your Human Resources manager should be friendly, outgoing, trustworthy, and ready to help at any time. Those who spend most of their time “behind doors”, “processing paper work” won’t be able to help at the time to make a well informed decision.
Talking to the employees is the most important part! This is how we find out about issues between co-workers or supervisors / managers. It is very important to understand how they feel about the company and what the company can do to keep them around, remember the money you can save by hiring and keeping the best employees!! Human Resources Professionals were train to initiate a communication, we want to help the employee protecting the assets of the company.
Your business DEPENDS on your employees! Include your Human Resources Manager in Operational Meetings, budget meetings, annual increases, they can tell you if something is not working in the Front Desk because they have created that two ways communication…
Sometimes managers / supervisors are too busy running the day to day operations to find out if an employee is not “happy” doing their job. Maybe problems at home are keeping the employee from performing at their best. Let’s face it, an employee who’s not 100% engage on their job, will only cost bottom line dollars to the company. That’s when the Human Resources Manager, (who should already knows what’s going on), should intervene to find a solution, like to offer the employee a few days off work and replace it with one who is 100% engage. Even sometimes, all they need is to know that somebody “cares” about them…
For any owner, revenue is the bottom line, so let Human Resources help you to reach your goal. By controlling leaves of absence, sick time, supervising relations with supervisory staff, having a good hiring system in place (all causes of turn over) you can be sure results are going to be favorable.
Make sure you include your Human Resources manager in your meetings regarding budget, operations, development, strategy, year goals, we were train to identify trends, treats, conflicts but over all, to keep you from getting in legal problems, today’s society has change from the one 20 or 30 years ago, people know they rights and they will fight for them. Having a well train Human Resources manager is your ticket to peace of mind…
