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Many of us wish people’s emotions would just evaporate from the workplace. On the other hand, we also understand that if that were to take place, things like passion, vision, mission, and even the drive to improve would also have to evaporate as well. Emotions in the workplace are our greatest friend, and can also be our greatest obstacle to workplace productivity.

We have seen emotions work well: people love their job, love the people they work with, and when all of the pieces fit, even love their supervisor! When people “fit” their jobs, they are energized, and when people are energized, productivity goes way up and turnover goes way down. The greatest sentence we want to hear from our employees is this: “I love what I do!”

The history of emotions in the workplace dates back to the first job, whenever that was! The study of this interaction is relatively new, in comparison to how “old” work is. The Industrial Revolution forced the leaders of organizations to face the role of emotions in the workplace. Their question: “How do we get our employees to produce more?” Studies abounded trying to answer that question. Ideas ranging from changing the lighting to the timing and frequency of “breaks,” to how to physically structure the production line were all rooted in trying to achieve the goal of getting more productivity out of employees.

Until . . . someone had the brilliant insight that employees have emotions, and those emotions are rooted in their dreams, passions, and their own ideas. Yes, employees were not just machines, they were human, and these humans had emotions; and the amount and degree of emotions were directly related to how much they produced. Coming full circle, these emotions found their root in the human’s ideas of what they found to be enjoyable . . . and what they were passionate about.

Emerging from these concepts surfaces the drive to help people find what they love to do, and that if that can be discovered, then people will be emotionally engaged, energized, and productive.

If everyone worked by themselves in the job they love, then this is where the discussion of emotions in the workplace would end. However, people work with other people; those people have emotions, we have emotions, our boss and peers have emotions. And when any of these other people knowingly or unknowingly do or say something that doesn’t agree with, or worse BLOCKS the ideas, dreams, or passions of another, then . . . well, you know what happens next.

Have you experienced this? Do you want insight into how to be better equipped to respond to emotions in the workplace?

Join Greg Stewart, PhD, LPC and VP of Enterprise Solutions at Profiles International and learn The Effect of Emotional Intelligence on Leadership and Job Success.

Attendees will learn:

The role Emotional Intelligence plays in job performance
How to get the greatest degree of job satisfaction and organizational commitment from your employees
Best practices on team effectiveness and engagement
Date and Time: Tuesday, October 2nd, 11:00 AM CDT

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ABOUT THE PRESENTER
Dr. Greg Stewart is Vice President for Profiles International's Enterprise Solutions Sales Division. He is an experienced human capital expert with over 15 years in management and human resources. Dr. Stewart holds a BA in Organizational Leadership and a PhD in Counseling. He has deep insight into problem-solving and employee motivation and is a phenomenal speaker and blogger of management and leadership.

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