Happy employees are the best employees – it doesn't take much imagination to figure out how that formula works. If staff members feel valued and are appropriately rewarded for their efforts by employers, they're far more likely to go the extra mile to help the business succeed. However, it seems that many American companies are neglecting this simple truth, resulting in an unmotivated and unengaged workforce.
A recent survey conducted by the Society of Human Resource Management (SHRM) investigated "employee recognition programs and their return on investment (ROI)" at 770 HR leaders. According to SHRM's findings, while 63 percent of companies agreed that employee engagement is a "very important" issue, only 42 percent of employers have methods in place to track this information through surveys, exit interviews and employee retention. Additionally, only 15 percent of respondents said they track ROI.
Ere.net considered these findings as well and noted that despite the fact that only 15 percent of respondents take ROI into account, most of these organizations saw a significant increase in their employees' overall performance and positive behavior.
These conclusive results point to a major problem for many businesses – acknowledging they need to make extra efforts to reach out to their staff members, but lacking the will, knowledge or strategies to do so.
Reproduced from http://www.experience.com/entry-level-jobs/employers/companies-struggling-to-keep-employees-engaged/