Welcome to the newly designed and renamed Guttman Insights. We hope that you find it a step up from the previous look. In this issue, Dr. Jeanne A.K. Hey discusses how she applied a high-performance approach to her team at the University of New England; Howard M. Guttman wrestles with ego, that old bugbear of many leaders; and Robert Krenza discusses boosting your team's Emotional Intelligence. All this in a five-minute read.

For a PDF of this issue, visit www.guttmandev.com, News & Events.

Leader's Corner: Jeanne A.K. Hey

Dr. Jeanne A.K. Hey is dean, College of Arts and Sciences, University of New England, a 7,000+-student institution of higher learning that uniquely specializes in the health sciences grounded in liberal arts education. It has campuses in Biddeford and Portland, Maine.
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Are You Stuck on the Ego Floor?

There are some people who are pathologically egocentric. No matter what you do, they will always have an excessive need to be in control, to assert themselves at the expense of others, and to be the center of attention. For example, I recently worked with the president of a financial services company who always had to be center stage. The members of his team were highly competent and experienced, but he refused to accept their advice or listen to their points of view.
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From a Consultant's Notebook

The top North American team of a global consumer goods company realized that it needed to become better at executing strategy. The team had been through our alignment process and was performing at a "Stage 3" level, but the regional president who led the team believed that the level of collaboration was weak. Understanding the power of Emotional Intelligence from his own coaching experience, he believed that raising the team's E.I. Quotient was the best way to accomplish this.
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