The work place is no longer a place where employees spend their days in front of PC’s or sitting behind their desks. Work from home, mobile offices (especially in the area of sales), mobile technology and organizations with staff spread across a range of geographical locations has left organizations wanting and needing more as it relates to delivering employee incentives, recognition and loyalty. This has created an increased need for service providers to enable their clients to give, submit, receive, approve and redeem incentive, recognition and loyalty programs from anywhere at any time. The end result will be a more connected and motivated workforce.
A recent survey conducted by the Pew Internet & American Life Project has found that 35 percent of American adults now own a smart phone. This has created an increase in employees’ expectations for cloud based content management in organizations, leading many organizations to integrate SaaS technology into their workflow. Hosting information in the cloud enables easy access by any device at a fraction of the cost to develop, maintain and host a customized solution. It also provides organizations the benefit of best practices applied across many organizations.
Cloud computing and SaaS technology work hand in hand. This is because cloud computing involves hosting your data and applications on the internet and SaaS technology involves delivering software via the internet. Both cloud computing and SaaS technology is significantly changing the way that organizations manage their data and workflow.
Cloud computing and SaaS technology has changed the way we work and collaborate online, even as it relates to mobile devices. Mobile devices and SaaS technology are changing everything from how consumers manage their information to how SaaS developers build and manage applications on the internet. This is an important consideration for employee recognition program providers if they plan to offer affordable cutting edge services.
Using a an Incentive, Recognition and Loyalty management system that offers a SaaS based service with mobile capability will mean that distance and time will no longer be an issue for your customers or their employees. Your clients will be able to monitor performance, identify top performers and instantly reward employee or consumer loyalty. They will also have an invaluable opportunity to provide faster feedback in real time.
Employee recognition program providers should seek a SaaS solution that includes mobile capability where:
1. employees and managers can view the company news feed
2. employees and managers can view transaction histories that include their points balance and history of transactions
3. employees and managers can create award nominations including selecting nominees, award types, indicating the reason for the award and leave a personal message to the nominee
4. managers can view, review, approve, decline or request more information as it relates to the nomination and more.
The SaaS provider of your rewards management system should also be constantly looking for ways to expand on your mobile applications capability.
The technology industry is competitive and extremely fast paced. From smart phones to tablets, the mobile boom cannot be ignored and employee recognition program providers must adapt to keep their services competitive. Mobile technology with respect to employee rewards enables and creates increased connectivity for employees leading to increased productivity.
For more information about employee recognition programs that offer mobile capability, please call 905-477-3971 or visit www.carlton.ca.
