Though is this an archived article, it is pertinent in today's marketplace.
 Fortune Magazine survery of Vice Presidents and Personnel Directors of Fortune 500 companies were asked: "What employee behavior disturbs you most?"

1. Dishonesty
2. "Goofing off"
3. Too much aggressiveness
4. Arrogance
5. Expecting special priveleges (Big egos)
6. Complaining
7. Absenteeism
8. Lateness
9. Not following specific instructions
10. Not following company policy

I find that these are things that I am often asked to screen for, in new applicants. It is easy and accurate to screen for these qualities. The importance of "hiring right" is one of the most valuable skills of a good manager. The science (yes, science) of graphology - reading "body language" on paper, is one of the fastest growing tools in the USA. Finally, it is beginning to garner the respect it enjoys in Europe.