Recognize This: Unexpected appreciation is a far more effective motivator than a predictable reward.
A friend, trying to explain to me the joys of parenting immediately after venting about the challenges, sent me this article in Slate. To be honest, the parenting stories didn’t stick with me as much as this observation:
And that is precisely the difference between incentives and recognition. Irregular, unpredictable, but highly desired praise for work well done, work demonstrative of company values, work that contributes to strategic objectives, work that keeps the team running smoothly – most certainly encourages and, dare I say, motivates employees to want to continue those behaviors.
It’s proven in the scientific literature, too. If you thank someone, they are 100% more likely to help you again in the future than if you don’t. It’s simple. But the meaning and power of true, sincere appreciation is limitless.
Would you (do you) work harder when you know there is a possibility of recognition for your efforts or when you know you’re working to a predetermined reward? Why?