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    SMARTER BETTER BUSINESS August 2010

    SUMMARY OF TOPICS

    RECENT DISCOVERIES
    1. ESSENTIAL SECURITY ON THE WEB
    2. PEOPLE AT WORK 2020
    3. STRETCHING THE MOST LEARNING OUT OF PROJECTS
    4. MYTHS OF EMPLOYEE TURNOVER
    5. TIPS ON WORKPLACE MEDIATION

    LATEST NEWS ON ALASTAIR RYLATT
    6. RECENT CONSULTING PROJECTS
    7. PHD MAKING STEADY PROGRESS
    _______________________________________________________________
    RECENT DISCOVERIES

    1. ESSENTIAL SECURITY ON THE WEB

    How can you protect yourself from online scams? Here are some
    practical ideas:
    * Start by use security software and back up your data in a different
    locations to your computer
    * Never ask or share passwards or financial information by email
    * Regularly scan your computer for spyware
    * Keep your software up to date and remove unused programs
    * Create separate user accounts for low and high security needs
    * Use passwords and encrypt sensitive files
    * Dispose of sensitive information property
    * Sign up for a free security alert service at
    http://www.staysmartonline.gov.au

    Article: 'Wireless world means security is vital' by
    Conrad Walters, Sydney Morning Herald dated 8 June 2010.
    Icon supplement page 9.

    2. PEOPLE AT WORK 2020

    Exploring the future of work was a subject of a recent report by
    the Australian Human Resource Institute. A variety of challenges
    were highlighted. To be successful in the workplace of the future,
    people will need to learn how to work with others in a wide range
    of locations and time zones. Individuals will require skills in
    managing work life balance and need to adapt to new values
    and beliefs. They will need to take responsibility for their learning.
    Finally, Corporate and social resposibility, governance and
    performance management was also seen as central to future success.

    Full Report: White Paper:people@work/2020' by Australian
    Human Resource Institute published in May 2010.

    3. STRETCHING THE MOST LEARNING OUT OF PROJECTS

    One of the key learnings in my career has been to
    think cleverly about how project work can enhance my skills.
    In a recent article four types of learning
    were explored. They include: taking a lead in creating change,
    taking on higher levels of responsibilty, working across boundaries
    to gain the support of others and finally managing diversity.
    Reference: 'Making the most of stretch assignments'
    William Macaux in T+D, pp. 48-53, June 2010.

    4. MYTHS OF EMPLOYEE TURNOVER

    A number of academics have critically reviewed some floored
    assumptions on staff turnover. They assert that:
    * Not all turnover is the same and is not all bad
    * Pay and salary is a weak predictor of turnover
    * There are multiple reasons why people quit a job. Job satisification
    was a driving force with fewer than 50% of people.
    * Managers can influence the work environment and turnover decisions
    through training, rewards and leadership practices.
    * There is no simple-fits-all retention solution. Organisational
    context and analysis of turnover data matters.

    Journal article: Retraining talent: Replacing misconceptions with
    evidence-based strategies' by David Allen, Phillip Bryant and
    James Vardaman, The Academy of Management Perspectives,
    Vol.24, No.2. pp. 48-64.

    5. TIPS ON WORKPLACE MEDIATION

    Creating a safe and supportive workplace culture requires
    a practical and transparent mediation policy. According to
    Siobhan Flores-Walsh a partner in Australian Business Lawyers,
    five key strategies need implementation. They are:
    * Ensure regular awareness training in bullying, harassment and
    discrimination
    * Develop and communicate a strong complaints handling process
    * A complainant should not be asked to participate in confronting
    the perpetrator to "negotiate" the outcome.
    * A complainant should not be asked to participate in any form
    of dispute resolution process if their complaint was serious.
    * If alternative dispute resolution processes are considered
    appropriate only credible and qualified facilitators of such
    processes should be engaged.

    Reference: 'Extending the workplace olive branch' by
    Anna Booth, HR Leader, pp. 20-21, dated 20 July 2010.
    _______________________________________________________________
    LATEST NEWS ON ALASTAIR RYLATT

    6. RECENT CONSULTING PROJECTS

    Here is a selection of my latest projects:
    * Facilitated a number of team development programs and
    planning days for Pfizer
    * Executive coaching for a number of senior executives
    * Facilitated an off site for the senior managers at Manly Council
    * Presented to the Centre for Management and Organisational Studies
    at the University of Technology - Sydney. My topic was on how
    personal identity influences commitment to sustainability.

    7. PHD MAKING STEADY PROGRESS

    As you may be aware much of my free time in 2010 has been spent writing
    my phd. The good news is that I am making steady progress. I am now
    starting to put words together on my fifth chapter. I anticipate
    writing seven chapters in total. Feedback on the first three chapters
    has been excellent and I am on track to submit in 2011. Thank you
    everyone who continue to provide me the morale support on what
    has been a long and stimulating journey.


    ********************************************
    Alastair Rylatt Consulting
    SMARTER BETTER BUSINESS
    www.alastairrylatt.com

    Phone: 61 2 95651681 Fax 612 95651682
    Mobile: 041 925 2319
    PO Box 164, Newtown 2042,
    NSW, Australia

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