There is a saying the only thing that is constant is
change. Well-known writer Seth Godin wrote in his
blog, "When industry norms start to die, people
panic. It's difficult to change when you think you
must change everything in order to succeed.
Changing everything is too difficult."
Indeed, organizations are looking at what they are
doing during these tough times, and employees may
be suffering from pressures resulting from change,
both at home and at work. It is easy to see how
overwhelming this might be, even for the best workers.
Issues of morale during times of change affect performance.
Barry Shore, Ph.D., wrote that during recession,
organizations face a double-edged sword because
business may be suffering at the same time when
performance is challenged and slipping. This is
characterized by a decline in productivity, eroded
customer service, slow sales growth and ultimately
a damaged bottom line.
What is also certain --- besides death, taxes and
change --- is you need to manage your greatest asset:
your employees. They are valuable and need care.
You can accomplish this by training employees about
the essentials of managing change: communication
and management skills training.
A recent Society of Human Resources Management
(SHRM) research paper stated "successful change is
dependent on effective organizational communication."
Communication must be clear, continual and consistent.
This is even more important with all the current
economic uncertainty. Communication determines
how well change initiatives are received and supported.
Harvard Business Review research indicates as little
as 15 percent of the workforce embrace change
initiatives immediately. Furthermore, 60 percent of
employees remain uncertain; 25 percent are wholly
resistant to change, while another 25 percent can
become saboteurs to change.
The best way to weather the storm may be to focus
more on the workforce basics of training and development
to ensure you retain and engage your employees in order
to maintain employee engagement and productivity.
Managers and supervisors must be trained on the
essentials of communication or management will be
unable to sustain what may become a workforce ailing
by a changing business world. Are you certain
about your managers and supervisors?
We offer several programs to address organizational
communication needs, including Essential Skills of
Communicating, Essential Skills of Leadership
and Supporting Change.
http://www.chartcourse.com/supervisory_training.html
Submitted by and used by permission:
Melodae Morris, M.A., APR, SPHR
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GET FIRED UP!
Greg's latest book, Fired Up! Leading Your Organization
to Achieve Exceptional Results is now available as an E-book and on Amazon.com.
More information
http://www.chartcourse.com/firedup.html
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HINDERING CREATIVITY
LEGO's Creativity in the Workplace Survey of 200
managers and executives revealed the biggest
deterrents to creativity at work are:
Office politics-45%
Workload-23%
Meetings-22%
Other-10%
Source: Leflein Associates Inc. ~ Ringwood, N. J.
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HOW TO USE ASSESSMENTS TO HIRE, DEVELOP AND
RETAIN GOOD PEOPLE
Have you ever made a bad hiring decision?
Did the person you hired turn into someone different
than how he presented himself during the interview?
A properly designed interviewing and hiring process
could have prevented the mistake and saved you time,
frustration and money.
Many organizations are using some form of hiring
assessment. Assessments provide you an unemotional
evaluation of a candidate's behavior, attitude and
values – qualities difficult to judge in an interview alone.
We provide a comprehensive portfolio of hiring and
development assessments. Please contact us if we
can provide a customized solution to your hiring and
development needs.
Contact us at 770-860-9464 for additional information.
http://www.behaviorprofile.com
#######################################
WHAT WE DO:
HELPING ORGANIZATIONS CHART THEIR COURSE
Greg Smith is a dynamic keynote speaker, author
and organizational improvement consultant. He is
the CEO and Lead Navigator of Chart Your Course
International located in Atlanta, Georgia.
We help clients in the following areas:
--Leadership Keynotes
--Strategic Planning
--Leadership & Organizational Effectiveness
--Employee Engagement
--Job Satisfaction
--Employee Retention
--Selection and Hiring Solutions
--Creating a Customer Service Culture
--Detailed List of Services
http://www.chartcourse.com/whatwedo.html
Contact us to arrange a complimentary discussion on how we
may be able to assist you.
http://www.chartcourse.com/contactus.htm
#######################################
FORWARD TO YOUR FRIENDS
If you find our information interesting, please
send it to your friends. The Navigator newsletter is
received by over 35,000 subscribers in 60 countries.
Click here to join the Navigator
http://www.chartcourse.com/emailnavnews.htm
+++++++++++++++++++++++++++++++++
Copyright 2010, CYC International
This publication and the Navigator Newsletter
is provided by Chart Your Course International.
Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094
http://www.Chartcourse.com
http://www.BehaviorProfile.com
Sign-up for the Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm
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