New story from about.com published by Jordanne Whitmarsh, Friday August 21. Log into hr.com to see entire story. Orienting and training new employees properly pays off in retention, productivity, and customer satisfaction. The process of hiring, familiarizing, and acclimating new employees into your retail environment is sometimes called "onboarding." Essentially, onboarding covers everything you do to make a new employee feel confident about performing the job. It's an important process, because new employees cannot be expected to perform well unless they are integrated into your business and become part of "the team." MORE… http://tinyurl.com/hrtandd35