The Navigator is published by Greg Smith,
"Lead Navigator and Captain" of
Chart Your Course International Inc.
View this newsletter on our website:
https://crm.hr.com//en?i=1116423256281&s=&t=/Default/openExternalURL&url=aHR0cDovL3d3dy5jaGFydGNvdXJzZS5jb20vRW5hdi0xNTIuaHRtbA%3D%3D"
See the bottom of this newsletter to subscribe or to
unsubscribe.
########################################
Upcoming Teleseminars
Seven Change Management Strategies for Today's World
May 27
3-4 p.m. EST
Please join us for a complimentary teleseminar. Due to
phone line capacity, we have to limit attendance to the
first 100 registrants.
Click here to register online
You can also clink on this link for more information and registration.
http://www.chartcourse.com/upcomingevents.html
########################################
Personal Note from the Captain of the Ship
"The Best way to predict the future is to invent it."
Alan Kay
Former Xerox Researcher
My clients expect me to know what is happening in
the business world and advise them accordingly.
As my normal routine, I read dozens of magazines,
newspapers, books and reliable sources of information
on the Internet. As a side note, the least dependable
source of factual content and reliable information is
cable television news.
In the May 4 edition of Fortune, I enjoyed reading an
article by Anne Mulcahy, the CEO of Xerox. For me,
she hits the nail on the head regarding what
business should be doing during this economic downturn.
She said, "I know from experience one of the biggest
mistakes that can be made right now is to slash
investments in innovation. And by innovation, I
don't just mean product research and development.
It can also be innovating in new markets, launching
new businesses, and even disruptive innovation in
work processes." Then she adds, "I remind my team
that the next generation of technology and services
will be born out of decisions we make at this unique
moment in time. With that, we're banking on the
advice of Alan Kay, a former Xerox researcher,
who said, "The best way to predict the future is to invent it."
As a management consultant, I have had an
interesting seat watching business after business,
cut back, terminate talented people, eliminate
training and development, and curtail important
projects. These businesses are just creeping
along the highway, hoping they don't become
road kill, instead of taking a proactive approach.
Many of them have laid off their most experienced
people, virtually wiping out their talent pool and
future leadership.
Yes, survival is paramount and all my clients have
had to make difficult decisions. However, by making
the wrong choices, many of these businesses have
only put a noose around their neck. They have
placed themselves in a precarious position where
they won't be prepared when the economy starts
improving.
Studies show layoffs end up being far more costly
and damaging than the short term money they end
up saving. As Anne Mulcahy alludes in her
article -- businesses can't stop innovating. As an
example, some companies have cut back on
customer service. So instead of increasing
customer loyalty, they have only alienated them.
In my book, that is the kiss of death. If you work in
that kind of place, you might as well box up your
stuff because it won't be long until the business
collapses and you're the next out the door.
The turbulent economy has placed businesses and
business leaders under pressure to improve and
restructure their organizations. A survey by the
Conference Board showed the executives' major
concern was about "speed, flexibility, and
adaptability to change." Businesses need to
implement a "transformational" style of leadership
along with an effective strategy that will enhance
productivity and position their business or
organization for increased efficiency.
Last week I was in Longview, Texas speaking to the
Economic Development Council. Here is a community
of about 80,000 people who are still focused on a
bright future. Despite the economy, they are still
growing, dynamic and interested to learn new
techniques in keeping their employees motivated
and working effectively. Several of the people that
attended my session work at the Neiman Marcus
distribution center. They are responsible for
distributing merchandise to stores all across the
U.S. It was encouraging to me to see this
organization still cares for its people and wants to
stay vital, innovative, and competitive and be an
employer of choice for their region. More
businesses should have that same goal.
Here are seven strategies organizations should put in place.
>Institute transformational leadership techniques in your organization
>Communicate more and provide direction
>Manage the talent of your people
>Identify and exterminate "organizational pathologies"
>Innovate and manage the ideas of your workforce
>Keep your people engaged and energized
>Emotionally connect with your customers
We invite you to sign up for next week's free
teleseminar to hear how to implement these seven
strategies in your business. This teleseminar is limited
to the first 100 people who sign up. Since this is a free
teleconference, we ask you to sign up online only.
Please do not call to register. You will be responsible
for your own phone charges.
Click on this link or cut and paste it into your browser.
You can also clink on this link for more information and registration.
http://www.chartcourse.com/upcomingevents.html
#############################################
Engaged on the Job?
"Last year a survey conducted of 90,000 employees
by Towers Perrin showed only 21% of them were
highly engaged in their work. The other 79% may
be physically on the job, but they've left their
enthusiasm and ingenuity at home."
Source: WSJ April 28, 2009
#############################################
Supporting Change Training Course
Supporting Change is a Vital Learning program that
provides the tools managers need to understand and
interpret change and to prepare them to more
successfully manage their team through it. By working
to support change and at the same time addressing the
team's comfort level with that change, the manager
can more effectively facilitate acceptance of a new
way of doing things. You can purchase the materials
to teach the course, or take the online version.
http://www.chartcourse.com/supervisory_training.html
#############################################
Hire the Right Person for the Right Job
Believe it or not, there are businesses still recruiting
and hiring people. This is a great time to capture
some outstanding talent. So, if you are hiring,
how do you know when the right person walks
through the door? As you know, you can't always
trust resumes, experience, or the person's
ability to answer interview questions to determine
if they are the best fit for a job.
Experience is not necessarily an indicator for
future success. Jim Collins, in his best-selling
book, "From Good to Great" said, "People are
not your most important asset, the right people are."
We have a suite of over 30 different assessments
and reports that can predict success on the job.
These reports measure personality, 360 feedback,
honesty, motivations, sales ability and key attributes
that help organizations achieve the goals they
need and want. In this economy, you can't
afford the mistake of hiring the wrong person
for the right job. For more information call us
at 770-860-9464 or visit our website.
http://www.chartcourse.com/Assessment_Center.html
#############################################
Will They Lie, Cheat, or Steal?
The Counterproductive Behavior Index (CBI) is a
valid, contemporary integrity test—a cost-effective
screening procedure for identifying job applicants whose
behavior, attitudes, and work-related values are likely
to interfere with their success as employees. The CBI
consists of an objective questionnaire with 140 true/false
questions that can be completed by the job applicant in
about 15 minutes.
There are two forms available. One is administered,
scored, and interpreted by computer. It yields an
objectively generated report addressing the degree of
potential concern about the six major areas identified,
a measure of overall or total concern, and an
assessment of self-serving response bias.
The other form is a paper-and-pencil version in which
applicants answer the questions on an answer sheet. It is then
hand-scored and profiled by the test administrator,
yielding the same information as the computer-based
version. The cost of each report is under $22.
For more information go to:
http://www.chartcourse.com/ttiassessments_prehire.html
#############################################
Daily Cartoon
For those of you needing a little laugh, we invite you to
visit the Daily Cartoon page on our website. The cartoons
are provided by Ted Goff.
http://www.chartcourse.com/dailycartoon.html
#############################################
FORWARD TO YOUR FRIENDS
If you find our information interesting, please
send it to your friends. The Navigator newsletter is
received by over 27,000 subscribers in 49 countries.
Click here to join the Navigator
http://www.chartcourse.com/emailnavnews.htm
+++++++++++++++++++++++++++++++++
Copyright 2009, CYC International
This publication and the Navigator Newsletter
is provided by Chart Your Course International.
Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094
Sign-up for Greg's Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm
To unsubscribe go:
http://www.chartcourse.com/navigator-unsubscribe.html
