eBulletin - Week of February 27, 2006

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Dear Valued Members, Our Website team has been working overtime to get our analyst blogs into great shape! Now available to everyone, our analysts comment on their area of expertise. The best part? Click through on the comments link to add your two cents to their thoughts. In each Area of Interest with a blog, follow the link below the New Article to view it. From the HR.com website, access the blogs through the Area of Interest pages. What's a blog? Well, it comes from the term 'web log' and could be described as a journal, sort of. Curious? Follow the links and find out more! Register as a Guest Members to get an idea of how valuable a tool we can be. Our site changes daily, so check back often. Do you have expertise in an area? Please don't be shy! Contact us at writers@hr.com to submit an article. For article guidelines, check out the site under About Us/How to Contribute. Enjoy! Debbie McGrath CEO, HR.com    NEW ARTICLES  Available to view in the next 7 days for Guest members.  Available to view anytime for Premier members. Benefits The Changing Face of the American Workplace: Baby Boomers Are Turning 60 Now, as the baby boomers begin to celebrate their 60th birthday, it is more important than ever that employers understand the changing health and benefits needs of this demographic, writes Ronald S. Leopold. Read Jeff Chad's Latest Blog. Compensation Vietnamese Government Passes New Law to Increase Minimum Wage at Foreign Companies The new minimum wage policy came into effect on February 1, 2006, from Pacific Bridge. Human Resources Management Make Your Customers Say "Wow!" To get your customers to say "Wow," Greg Smith has some suggestions to follow: four steps of exceptional service. Labor Relations Peer Conflict Coaching at the Transportation Security Administration The designers of Transportation Security Administration's (TSA) Integrated Conflict Management System (ICMS) recognized that typically there is nowhere for an individual to go for the vast majority of daily conflicts and issues he/she faces at work. From Michael W. Rawlings, Mediate.com. Legal A Simple Checklist: When the Workday Begins and Ends It's unanimous. In one of the first workplace decisions of its new term, the US Supreme Court has clarified when a worker is on - and off - the clock. Veritude's Workforce Insights, Lyle Denniston, reports on the ramifications of the decision. Organizational Development An Inkling of Capability Management "It is astounding that in a society in which most people define themselves by what they DO, or their work, there exists no comprehensive theory of work, even less a developmentally grounded one." An excerpt from Otto Laske's new book, Measuring Hidden Dimensions, IDM Press 2006. Read Sylvia Henderson's Latest Blog. Performance Management Reality HR: Steve Scholl, Allstate, on Building a Performance Management System for a High Performance Organization Steve Scholl is the AVP HR Total Compensation at Allstate. He recently spoke with HR.com's Performance Management analyst, Aileen MacMillan about performance management, feedback and flexibility for a high performance organization. Read Aileen MacMillan's Latest Blog. Executive Coaching Maximizing ROI for Executive Coaching You've decided to add executive coaching into the toolkit for improving employee and company performance. Carol Ross asks, now what? Read Merry Marcus' Latest Blog. Leadership Thought Leaders: Dr. Charlotte Shelton on 'What Gen X Women Want at Work' Dr. Charlotte Shelton is a boomer mother, an author, a management professor, a coach and a consultant. She is the co-author of "The NeXt Revolution: What Gen X Women Want at Work". She recently spoke with Rich DiGeorgio on her new book and her work. Read Karen Elmhirst's Latest Blog. HR Measurements and Metrics Joan Lloyd's HR Words of Advice: What Am I Worth Self assessments have become very popular and with good reason. Managers can't possibly remember-as well as you can-everything you accomplished throughout the year. Read Claude Balthazard's Latest Blog. Staffing and Recruitment Many Canadians Look for Help When It Comes to Career Planning If they were to start all over again, two-thirds (65%) would get more career planning or job information, according to an Ipsos Reid survey recently conducted. Read Michael Moretti's Latest Blog. Workforce Acquisition Be a Talent Magnet and a Talent Utilizer One of the biggest concerns of business leaders today and for the foreseeable future is recruiting and retaining talented employees; from McKenzie HR. Read Mark McAuliffe's Latest Blog. HR Outsourcing Federal Contractors Unprepared for OFCCP's Definition of an Internet Applicant Deadline Peopleclick survey reveals regulations are result of exponential use of Internet for recruiting. Read Zachary Meyer's Latest Blog. HRIS/ERP Universities: Invest in Networking and Storage to Meet Student Demand University students are early adopters of technology. As a result, university IT departments must be proactive in assessing IT requirements. A review of the emerging trends in technology use among students indicates that network management and storage will remain priorities into 2007; from InfoTech Research Group. Training and Development Manager's Boot Camp, Part II: What they should be teaching in management training ... Bruce Tulgan is sharing lessons directly from the intensive manager's boot camp he runs in companies all over the world. Sponsor message brought to you by SelfManagedBenefits.com Have you considered the influence your broker or consultant has on employee benefit costs? Self Managed Benefits provides tools and information to help with broker and consultant selection, compensation and evaluation. Visit www.selfmanagedbenefits.com to register for FREE web-based seminars! Become a Premier or Corporate member of HR.com by April 15 and receive 50% off Self Managed Benefits membership. HR.com's Upcoming Events HR.com Employers of Excellence Government Conference 2006 Join thousands of your colleagues at HR.com's Employers of Excellence Government Conference and Expo, March 7-9, 2006 in Washington, DC. Discover the latest in HR technology products, services and solutions and attend educational sessions that focus on highlighting the hottest trends and best practices in HR. Register Now! HR.com Employers of Excellence National Conference 2006 Join us October 25-27, 2006 at the magnificent Red Rock Resort Spa & Casino in Las Vegas, Nevada. The program includes a world class lineup of 6 keynote speakers, individualized custom tracks with workshops and roundtable presentations from leading HR Executives. Register Now! Educational Webcasts: ( Free for everyone ) Lessons learned in Implementing Enterprise Compensation Management | March 1, 2006 Sponsored by: Recruitmax and HR.com Enterprise Compensation Management (ECM) is a relatively new technology and HR leaders are wondering, does it really work? This webinar looks at the current state of play and draws on the lessons from companies who have deployed ECM. Best Buy - A Case Study: Supporting Corporate Initiatives Through Field Staffing | March 2, 2006 Sponsored by: Unicru Manual processes, paper-based hiring and associate turnover were not only keeping Best Buy from gaining visibility into the company's store-level hiring, they were also generating steep hiring costs - especially during peak seasons and new store staffing. Join us on March 2, 2006 as we discuss how Best Buy's staffing team confronted these challenges, implemented solutions, and achieved the return on staffing investment they were looking for. Building Leadership Competencies | March 8, 2006 Sponsored by: DDI and HR.com What are the trends in leadership competencies? What do the various leadership experts have to say about how to develop your competency models. How many is too many? What are the best ways to evaluate leaders against these competency measures and what role do competencies need to play in the development of leaders? Potholes on the Road to Internet Applicant Compliance: Basic Qualifications and Search | March 9, 2006 Sponsored by: Peopleclick The Office of Federal Contract Compliance Programs' (OFCCP) new definition of an Internet applicant has changed the ways employers recruit and consider candidates. By now, you know the four criteria for establishing who is an Internet applicant, but do you understand what constitutes "consideration" or "basic qualifications?" This webinar will explore these topics in more detail: consideration, basic qualifications, searching including conceptual search, and pre-screening questionnaires. Our experts from the Peopleclick Research Institute will also share some recent survey results on overall preparedness for these new regulations. And our technology experts will give you some insight as to whether your applicant tracking system can provide the support you need to be in full compliance. ........................................................................................   Next week's Thought Leaders Live Webcast: ( Free for Premier members or pay $150 US each webcast ) Building a Better Board - Do's and Don'ts - Thought Leader Interview with Beverly A. Behan | March 6, 2006 Beverly Behan has extensive experience working to make boards more effective. Join us to gain insight into what makes a Board of Directors effective. Criticism about board effectiveness, makes this is a timely issue. ........................................................................................   Next week's Reality HR Live Webcast : ( Free for Premier members or pay $150 US each webcast ) Improving Performance Management Processes to Increase Top Line Revenue: A Reality HR Interview with Laurel Ditson, VP-Organizational & Associate Development, Baxa Corporation | March 21, 2006 Quality and performance has always been a focus at Baxa Corporation. Baxa is a customer-focused medical device company that provides innovative, solution-based technologies for fluid handling and delivery. Its systems and devices promote the safe and efficient preparation, handling, packaging, and administration of fluid medications. ........................................................................................ Sponsor message brought to you by IHRIM Attend the world's only HR technology conference that has unparalleled education and leading edge technology for HR executives and professionals. HRMStrategies 2006 brings it all together - networking, education and leading edge HR technology - for three days from the most respected experts, peers and companies in the industry.   Polls and Surveys Feature Poll:   Work and Life: Work life balance is a health, social and business issue: Ideally, I would prefer to be... Feature Survey:   X, Y, B (for Boomer)   Forums Contribute to the discussion of various HR topics in our Discussion Forum or comment specifically to this topic: Leadership Qualities What, in your opinion, makes a great leader? Sponsor message brought to you by HR.com Employers of Excellence Government Conference 2006 Join thousands of your colleagues at HR.com's Employers of Excellence Government Conference and Expo, March 7-9, 2006 in Washington, DC. Discover the latest in HR technology products, services and solutions and attend educational sessions that focus on highlighting the hottest trends and best practices in HR. Register Now! The content in this eBulletin is available to you FREE, however only Premier Members of HR.com are entitled to all HR.com's content and archived material. If you are not a member and would like to become one, please click here to join today. Guest Membership is FREE. If, at any time, you have any questions or troubles, please contact us at 1-877-472-6648 or via email at memberships@hr.com.   Copyright  2006, HR.com Limited | All Rights Reserved. 124 Wellington Street East, Aurora, Ontario, Canada, L4G 1J1 | 905-727-1340   HR SOLUTIONS Self Managed Benefits   IHRIM   2006 HR.com Events   "The real power behind whatever success I have now was something I found within myself - something that's in all of us, I think, a little piece of God just waiting to be discovered." ~ Tina Turner Take a break, have a laugh, check out this week's HR.comic If you know someone who'd like to read this eBulletin, please forward it to them. Sponsor this eBULLETIN. If you're a vendor who'd like to reach HR decision makers, email us at sales@hr.com Testimonial: "I do find the info valuable. 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