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The elimination of performance appraisals meant that another process had to be put in place to improve and evaluate performance at Homestore Inc. As a result, five critical conversations were identified.
Some conversations occur annually, while others are ongoing, but all contribute towards the clarification of performance standards, furthering career and personal development and learning to deal with crises.
A culture of conversations has been in place for 12 months at Homestore and thus far, has resulted in decreased turnover, reduced employee complaints and the elimination of performance feedback surprises.
Join HR.com and Ken Barry to hear the steps that were taken to make this unique process successful.
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