Turning to Payroll as a Driver of the Employee Experience

“There is a life behind every paycheck,” says guest Art Morales of the human element of getting paid on time and accurately. And his words lend credence to the idea that payroll is ground zero for the employee experience. At the same time, payroll is often a background activity, entering urgent discussion only when mistakes happen. Helping to lead the payroll experience at a large enterprise employer, Art joined host Brent Skinner to discuss how he works to flip this around and make the foreground the natural habitat of payroll. An example of innovators in the trenches of payroll, Art says collaboration with HR and clear, concise communication on the nuts and bolts of payroll, with the workforce, are among key factors to get right.