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    The Future of Personalized HR Services and Experiences 2023-24: Provide personalized HR services to enhance employee retention and engagement

    HR Research Institute Research Report and Infographic

    September 2023

    Work-related needs and desires vary widely from employee to employee due to several factors such as personality, age, ethnicity, and socioeconomic background. What retains one employee may not have the same effect on another. On the other hand, organizations do not want to offer so many choices that both the employer and employees become overwhelmed.

    Download and read the full report with key takeaways from this annual research to learn insights and strategies you can apply to your organization.

    Did you know?

    • Respondents say surveys (68%) and exit or stay interviews (55%) are the most effective methods to gather information on the individual wants and needs of employees.
    • 6 in 10 say personalized HR services and experiences have increased in importance over the last two years.
    • The top three challenges organizations face are:
      • efficiently administrating personalized HR services (53%)
      • alignment of individual needs with business priorities (49%)
      • managing perceptions of fairness and equitability (48%)
    The Future of Personalized HR Services and Experiences 2023-24

    To learn more, we invite you to download and read the research report today:

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    Advisory Board

    The HR Research Institute is honored to have this esteemed group of professionals join our  HR.com’s Future of Personalized HR Services 2023-24 advisory board to help guide HR.com's primary research. The advisory board's goals are to influence the HR industry's thought leadership and best practices and to advance the competencies and skills of HR professionals.

    • Janet Coplen, Senior HR Consulting Partner, Dillingham HR
    • Tracy Gilmer, HR Generalist, Proof Pest
    • Gillian Godjas, Corporate Development HR Director,Belzona
    • Diane Haines, Chief Product & Marketing Officer, Mineral
    • Scot Marcotte, Chief Technology Officer, Buck
    • Ann Rogotzke, VP Human Capital Transformation and Thought Leadership, Oracle
    • Steffanie Trumino, Vice President, Human Resources, Absencesoft
    • Hannah Yardley, Chief People and Culture Officer, Achievers

    HIGHLIGHTS FROM THE RESEARCH:

    Surveys are the top method organizations use to gather information on the individual needs and desires of employees

    hr_research_september2023_infographic_01

    Learning and development is the HR function best suited for personalization

    hr_research_september2023_infographic_01
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