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The Role of Learning in Digital Transformation: Become a Digital Leader by leveraging strategy, culture, and skills development
NOVEMBER 2018
Digital transformation is all around us, affecting not only how work gets done but the nature of work itself. HR.com partnered with SumTotal, a Skillsoft company and the world's only unified learning, talent, and workforce management solution, to investigate how today's human resources (HR) professionals view and facilitate digital transformation in their organizations. For this report, we defined digital transformation as "the concept of integrating technology into all areas of the business to effectively keep up in today's ever-changing digital economy." The study shows that there are both challenges and opportunities for HR in general and the Learning and Development (L&D) department in particular. It also shows how organizations deemed Digital Leaders differ in terms of how they perceive digital transformation, view organizational culture, and assess the skills required to cope with change.
HIGHLIGHTS FROM THE RESEARCH:
Digital transformation can be interpreted in various ways by business professionals. To clarify the concept for the purposes of the study, the survey defined it as follows: Digital transformation is the concept of integrating technology into all areas of the business in an effort to effectively keep up in today's ever-changing digital economy.
A recent study conducted by market research firm Forrester indicates that digital transformation is currently in a "sorry state." But are things really so dire? One of the main purposes of the HR.com study was to determine the state of digital transformation from the perspective of today's HR professional, with a focus on learning and development. Do they feel their organizations are engaged in and prepared for such transformation? If so, how are they preparing from the perspective of learning and development?
Nearly three-quarters of respondents identify changing technologies as a primary driver of digital transformation. "Changing technologies" are the most commonly cited driver of digital transformation. However, an article in Deloitte Insights argues that strategy is a more important driver than technology. The HR.com/SumTotal study confirms that other drivers play a major role. Over half of respondents also cite the following as key drivers: evolving business paradigms, changing employee expectations, and business competition.
To learn more about the research on Digital Transformation of the Workplace and to get 9 top takeaways and actions from the study, please read the full report here:
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