Our research explores HR professionals' opinions on the current state of employee engagement in their organizations. Based on the previous finding, engagement is most widely viewed as occurring when an employee gives his or her best at work. This can also be called discretionary effort. In this study, we asked participants about the degree to which employees put forward such effort. Only 10% strongly agree that their employees do, with another 34% agreeing. This indicates that most employers still face employee engagement challenges. On a more positive note, few (14%) went so far as to strongly disagree, disagree or somewhat disagree with the statement that employees give discretionary effort.
More than anything else, leadership and immediate supervisors drive employee engagement. Around 80% of respondents believe engagement is highly linked to trust in leadership and the relationship with the immediate supervisor. However, the importance of these two factors should not overshadow the other contributors such as a sense of purpose and organizational culture, both of which are seen as highly linked to engagement by about three-quarters of participants.
If employee engagement is closely related to organizational performance, it follows that measuring it and finding ways to improve it should be a priority for a large majority of companies. In fact, however, only slightly more than half of respondents say their organizations measure engagement. On the other hand, if we focus in on large organizations, we find that most (72%) do.