Finding: Most HR departments are not knowledgeable about using AI to enhance HR In 2017, only 36% of respondents moderately agreed or strongly agreed that they themselves were knowledgeable about AI. In 2018, that number rose to 43%.
Finding: HR sees AI and machine learning as the technologies most disruptive to talent management today Although few HR departments have policies concerning AI, most of them appreciate how disruptive these technologies could be to people management. In fact, when asked which five technologies will be most disruptive to talent management over the next two years, they were most likely to select artificial intelligent/machine learning, followed by augmented intelligence (that is, using AI to assist/enhance human intelligence).
Finding: HR professionals believe that AI is most likely to be able to increase innovation through automating mundane tasks and analyzing patterns Respondents were asked to choose three ways that AI could best improve innovation in their organization. Two items were foremost: