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Improving the Communication of Employee Benefits: Seven communication tips to maximize your value
FEBRUARY 2017
Most organizations need to do a better job of communicating employee benefits, according to new research conducted by HR.com in partnership with BambooHR. Although most of today's HR professionals tend to be satisfied with the benefits packages their organizations offer, they raise several red flags. Many of these professionals are, for example, skeptical of upper management's commitment to the health of employees, and fewer than half report that their organizations have initiatives that support work/life balance. Moreover, they report multiple hindrances to communications.
HIGHLIGHTS FROM THE RESEARCH:
Survey responses indicate that there are worrisome contradictions in employee communication when it comes to benefits. On one hand, most study participants said that employees receive an appropriate amount of communication regarding benefits. On the other hand, relatively few think employees are taking full advantage of the communication resources, and they readily admit that they generally understand the benefit plans better than the employees receiving those benefits.
Companies would generally prefer to increase their usage of one-on-one consultation from an external rep, use more formal group training, and use an app or site that employees can access on their own. These selections are not a surprise. After all, HR teams are already heavily burdened during benefit enrollment season, and tools and assistance to reduce the demands on their precious time are very attractive.
To learn much more about the survey results and to get the key strategic takeaways from the research, read the complete report:
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