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8
Dated: 10-20-2014
How much time, energy or money should you invest in a project? How do you decide when to focus on ‘less’, or diversify into ‘more’? Whether you’re an entrepreneur deciding on new markets, a leader working to understand your team members’ capacity, or a freelancer considering a new client, I think it’s important we move beyond simple gut instinct and, as much as possible, rationally consider where we put our limited resources, when, and how often. I’ve been playing with a model and I’d be curious to hear your thoughts.
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8
Dated: 04-09-2015
Gone are the days when your attendance at your workplace was mandatory. Many new age companies now offer work from home (WFH) option to their employees, so that they can manage both their work and personal life effectively. A few years back, WFH meant that you are excused from coming to office on medical grounds, or you are working from home due to some emergency. Today WFH is highly accepted, especially in IT sector.
$authorProfileLink
8
Dated: 04-09-2015
Field service organizations are under pressure to deliver exceptional service.
One popular strategy to meet customer needs and fluctuations in demand is the use of subcontractors. In fact, Aberdeen Group1 reports that 64% of its survey respondents used subcontractors to “at least complete some percentage of daily field service tasks”.
$authorProfileLink
8
Dated: 10-21-2014
Ah, late summer! Days are getting shorter, nights a bit crisper, and football is here. While large men spent the balance of their summer attending college and NFL training camps around the country, thousands of would-be general managers spent countless hours, often during work, drafting players that they think would help their ‘team’ win.
$authorProfileLink
8
Dated: 10-20-2014
In the battle to meet, deliver on, and potentially meet ever changing customer expectations workforce management is essential... Effective workforce management hence is a vast and important topic to deal with. Effective workforce management involves the totality of forecasting, staffing, scheduling, and making adjustments in real-time when unexpected changes occur. The objective is to get the right number of people in the right places at the right times, doing the right things. No more, no fewer – overstaff your centre and profitability will deteriorate as costs increase; schedule too few agents and customers will abandon, handling times will increase and poor word of mouth will put your brand at risk.
$authorProfileLink
8
Dated: 10-28-2014
Is your management team wrestling with the decision to let people work from home (WFH)? It can be a big change, but a positive and necessary one. Increasingly, people are viewing “work” as something you do, rather than somewhere you go. When organizations look to the future, the most innovative and successful leaders realize the potential that virtual workforces have to change the face of business.
$authorProfileLink
8
Dated: 10-21-2014
What is Mojo? It is your unique way of moving through life that allows you to triumph. It’s your special sauce, your swerve, your swag, and your peculiar way of being you when you’re feeling in the zone. It’s more than strategy, drive, motivation, or morale. Your mojo is yours because of a defining element that is particular to you. When you’re feeling it there’s just nothing better, and when you’ve lost it you feel off balance and disengaged, and others around you can sense it as well.
$authorProfileLink
8
Dated: 10-21-2014
Like children with a shiny new toy, adults introduced to social media jumped in and started playing: posting personal photos on Facebook, accepting requests for ‘friendship’ from long-lost high school pals, and checking into everywhere from the coffee shop to their favorite local eatery. What fun! Suddenly, we were getting an inside look into the lives of people we hadn’t connected with in years!
$authorProfileLink
8
Dated: 10-21-2014
Within the HR industry, employee assistance programs (EAP) are praised as tools to help increase productivity, strengthen engagement and decrease absenteeism. Among employees, however, the term EAP is often met with blank stares and confused looks. Research conducted by Business Insurance discovered that only three per cent of employees used their employer’s EAP services in 2012. This statistic is one that should raise concern among HR professionals. Without proper awareness and implementation, EAPs cannot fulfill their complete potential. However, by avoiding four common mistakes, you can maximize the effectiveness of your employee assistance program.
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8
Dated: 10-21-2014
You want your employees to get along, however, what about when they really get along? Personal relationships at work create issues for HR departments everywhere. Whether it’s friendships or romantic entanglements, the interactions between employees can affect their productivity and the company dynamic as a whole. It’s important to realize and acknowledge how workplace relationships can affect employees and their performances, either positively or negatively.
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