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    Features

    Managing Employee Absence
    How to use the Bradford Factor

    Time and Attendance Data
    5 ways to reduce spring fever creep

    Hiring for a WFM Vendor Selection
    Three questions to ask your consultant

    Eradicating Insanity in the Workplace
    Do you have a Mary in your organization?



    May 2014 Workforce Management Excellence Articles

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      8
    Dated: 06-24-2014

    Managing Employee Absence: How to use the Bradford Factor

    The Bradford Factor is a formula that can be used to measure and tackle employee absence. It is used by many organizations due to the fact that it both proactively discourages unnecessary absence in the first place, and it uses a set procedure to identify and tackle persistent absenteeism. The Bradford Factor measures the number of absence incidents and the duration of each incident to compute an absence score for each employee. Evidence from industry suggests; that the higher the score, the more disruption the employee’s absence is causing an organization. It is important to bear in mind if using the Bradford Factor that it is only one method of looking at absence and may not be appropriate for all organizations. The scores act best as a trigger to prompt line managers to investigate a case further.

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      8
    Dated: 06-24-2014

    Time and Attendance: 5 ways to reduce spring fever creep

    Spring has sprung. The sun is out, the daylight shines a bit longer and the sun’s rich vitamin D rays are readily absorbed by fellow office workers who emerge from a long winter’s indoor hibernation. So what does all of this mean for your organization? It may mean employee absenteeism is spiking.

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      8
    Dated: 06-25-2014

    Hiring for a WFM Vendor Selection: Three questions to ask your consultant

    You’ve decided to buy a new workforce management system, and you’ve decided to hire a consultant to lead your vendor selection process. But, how do you choose a consulting firm to guide you through this process?

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      8
    Dated: 06-23-2014

    Eradicating Insanity in the Workplace: Do you have a Mary in your organization?

    Managers do employees a disservice when they don’t directly and specifically address individual behaviors that impact other individuals or a team. Let’s see how to turn that around!

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      8
    Dated: 07-21-2014

    Put Workforce Analytics to Work: Achieve objectives and realize business outcomes

    If you’re in HR, you’ve no doubt noticed that, these days, you can’t do much of anything without coming across an article, blog or presentation focused on workforce analytics. Up to now, the primary emphasis has been on raising awareness of the benefits and value that workforce analytics can bring to HR and the business.

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      8
    Dated: 06-25-2014

    Automated Workforce Management Systems: Does it always lead to satisfaction?

    Recent survey reveals some unexpected links between the extent of automated workforce management systems and user satisfaction

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      8
    Dated: 06-25-2014

    Seize the Day: Real-Time store execution

    The challenges faced by retailers these days are not unlike those encountered by a point guard who is dribbling the ball down the basketball court.

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      8
    Dated: 06-24-2014

    Modernizing Workforce Management Systems: Reflections from the 2014 National Retail Federation Show

    Having recently returned from the 2014 National Retail Federation show in New York City, I wanted to share a few takeaways and observations. In the area of workforce management, there weren’t a lot of new products being launched this year, which says to me that all the promises of the past two to three years have come to fruition. Systems seem to be in place and working. Mobile technologies definitely made a big showing, as di+d customer-facing analytics, both of which seemed to be the overriding show themes.

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