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    Features

    Authentic Listening
    Demonstrates value of a conversation

    Too Busy?
    Myths and realities of being so

    Workforce Management
    Lessons from the FIFA World Cup

    New Business Owners
    Ten mistakes you should avoid making



    July 2014 Workforce Management Excellence Articles

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      8
    Dated: 09-19-2014

    Formula for Failure: 10 factors that lead to failure of a project

    A large department store retailer was launching a major initiative to revamp its stores’ technology infrastructure and streamline operations. At the project’s kick-off meeting, the chief information officer stood up, walked over to a chalkboard and wrote:

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      8
    Dated: 09-19-2014

    Authentic Listening: Demonstrates value of a conversation

    Do you have a leader or team member who does not seem to earn trust? The issue could be the message sender perceives they only have partial voice. The technical jargon describing this idea is called pseudo-voice (Vries, Jehn, & Terwel, 2012). Leaders and team members with honorable intentions may authentically listen, but may not demonstrate the conversation was valued. There can be a gap between the act of authentic listening and demonstrating to the message sender that you value them and their information. There are many challenges preventing the expression of authentic listening. A common culprit is multi-tasking during a conversation.

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      8
    Dated: 09-19-2014

    Too Busy?: Myths and realities of being so

    If you listen closely almost everyone talks about being too busy. Being busy is a great way to stunt your leadership growth. After all, if you are busy, you have an excuse that covers many mistakes including dropping the ball, losing opportunities, or being sidetracked by overwhelm.

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      8
    Dated: 09-19-2014

    Workforce Management: Lessons from the FIFA World Cup

    The 2014 FIFA Soccer World Cup in Brazil has provided plenty of goals, action and shock results so far. And like all good sporting events, I think it’s also provided some good lessons – in this case, about team work.

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      8
    Dated: 09-19-2014

    New Business Owners: Ten mistakes you should avoid

    Many entrepreneurs follow the Phil Knight of Nike, Inc.’s philosophy of, “Just do it” when they begin new business ventures. While much can be said about the courageous risk taker approach to starting a business, some risk aversion is helpful. In reviewing Top 10 lists from a number of sources, we list the following as sort of a ‘top ten’ of the top ten.

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      8
    Dated: 09-19-2014

    Managing Virtual Teams: 5 pitfalls to avoid

    With technology advancements and business globalization, telecommuting is becoming one of the top workplace flexibility options. Regardless of whether your organization operates in one U.S. location or in multiple countries around the world, virtual working arrangements can be the key to attracting, retaining and engaging today’s top talent.

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      8
    Dated: 09-18-2014

    Breathe Better, Work Better: Improve indoor air quality with UVGI technology

    We lose millions of days of work, each year, due to staff sickness; costing the UK economy alone tens of billions of pounds. This is a major problem during autumn and winter months, when viruses such as cold and influenza quickly spread through offices via their air conditioning, heating and ventilation systems.

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      8
    Dated: 09-17-2014

    Are You On-board?: Importance of on-boarding to retention

    The preparatory phase of an individual’s employment is a precarious stage in establishing the various expectations of the employment agreement. On-boarding is a multifaceted endeavor, encompassing of various initiatives designed to ensure a new team member’s productivity from day one. It is the employer’s opportunity to relay various forms of information to the new employees with respect to their new duties. It is the employer’s responsibility to utilize this time effectively to benefit the employees. This responsibility exists from the first day on the job, and continues throughout their employment, particularly in their first year.

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      8
    Dated: 09-16-2014

    Recruit Data Scientists: Using crowd sourcing

    Fast Company recently covered crowd sourced competitions where ‘data crunchers’ analyze and solve business problems. This is a unique way of sourcing Data Scientists, as they are competing for ‘glory’. Data Scientists have a unique combination of skills in statistics, computer programming, and business intelligence, which presents a severe talent shortage for employers to overcome.

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      8
    Dated: 09-12-2014

    Contingent Workforce: Next generation programs to focus on compliance and risk mitigation

    20 years ago the pioneers of the contingent workforce profession focused on driving cost savings. The latest generation is focused on compliance and risk mitigation. Think that’s all there is to it? Think again.

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