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Dated: 08-06-2015
Virtual training was unheard of during the beginning of this century! Fast forward today, it has become an important part of corporate learning strategy owing to various reasons such as economy and budget, among others.
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Dated: 08-05-2015
At one time, I rolled around with a trunk full of software manuals and other training materials. As expected, these quickly became obsolete and eventually met their maker at a beachside bonfire. Yes, prior to 2002, I spent a significant amount of time on the road, delivering software training. After 9/11, based on budgets, an unknown economy, and other various reasons, the instructor-led training (ILT) deliveries and their related travel adventures significantly dwindled.
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Dated: 08-06-2015
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Dated: 08-05-2015
Differentiating your online training offers a wide range of advantages that well worth the investment. In this article, I’ll present 3 types of differentiated online training, as well as 5 strategies and 5 tips to create it.
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Dated: 08-05-2015
There is no doubt that training customer service employees is costly. A lot of resources are invested into training programs to ensure employees are aware of company policies and procedures, and are taught how to provide customer service that meets the expectations of the organization. Customers expect to receive standardized treatment from company representatives, which is why companies are starting to focus on coordinating multi-communication channels into a seamless omni-channel experience for customers. Creating an omni-channel presence doesn’t happen without a lot of targeted and strategic training though, and when companies invest in their training programs they want assurances that there will be a return on that investment.
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Dated: 08-06-2015
We have been designing eLearning for quite some time now, but this blog post from Canva made us realize that great design is actually simple to create if you follow a few rules. So we thought we will spill the beans and let the world (the other eLearning designers who are still fumbling with the rules of the game) know about the 9 essential design tactics that will magically transform ho-hum eLearning courses into scintillating works without compromising on instructional effectiveness.
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Dated: 08-05-2015
As a child you may have decided that the cookies were a must. There you are, grabbing them, hiding and munching away (I still do this as an adult). Anyway, a voice calls out, “Ahem. Where are the cookies?” You’re caught, but not before you shove more into your mouth. Welcome to the world of “do not do this”.
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Dated: 08-06-2015
“Cool” is a completely subjective concept—like “good” or “interesting.” Ask a thousand people what it means and you’ll get a thousand different answers. When we talk about designing eLearning for teens, our definition of cool is usually “that which appeals to people ages 13 to 21.” The truth is, teens and young adults are a very diverse group of people with different interests, maturity levels, backgrounds and tastes. There is no one thing that appeals to all members of that age group.
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Dated: 08-06-2015
Social learning and the future of work
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Dated: 08-06-2015
Online professional development is about to undergo enormous changes thanks to our demand for mobile devices. By the end of 2015, Gartner projects that 320 million tablets will have been sold. For businesses trying to make learning more effective, this is good news: Employees love using their mobile devices and making required training available on mobile will lead to a 40 percent increase in productivity, according to a recent survey by Mobile Helix.
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