Error: No such template "/CustomCode/quick_login/designAttributes/initM1"!
Error: No such template "/CustomCode/storyMod/editMeta"!
$reward_point_tracking
8
Dated: 10-17-2014
In today’s world, rarely a day goes by where there isn’t something new to learn. With rapid market change, political unrest and disruptive technology, businesses reinvent themselves frequently. To be resilient, companies have to grow their ability to learn, and learn fast. Learning is truly a market differentiator.
$authorProfileLink
8
Dated: 06-28-2015
We’ve all been through a variety of training programs, typically called professional development or adult learning. The global training industry is nearly US$300 billion and growing. Yet, some estimate that less than 10% of this expenditure translates into improved organizational performance. Over the past, researchers have discovered many ways to improve training transfer and effectiveness. Unfortunately, few of these findings have been put into practice and training hasn’t improved much since 1952.
$authorProfileLink
8
Dated: 10-16-2014
Take a moment to reflect on the last corporate training session that you attended. Maybe it was on sexual harassment, diversity, or communication skills. If your company is like most, the material was probably cursory in nature and the training felt perfunctory; employees were there because attendance was required, however, they weren’t engaged with the material. They probably didn’t recall much after they left and applied even fewer lessons in their day-to-day professional interactions. There has to be a better way, right?
$authorProfileLink
8
Dated: 10-16-2014
Companies around the world have realized that implementing a tuition program has various organizational benefits, and serve many diverse functions. In fact, approximately 71% of companies have some form of tuition assistance program, according to a 2012 Bersin & Associations Tuition Assistance study
$authorProfileLink
8
Dated: 06-28-2015
The summer months are here. So how about mixing in some fun at the office with gamification? While your staff members rotate taking longer vacation breaks, reward those employees who are still in the office by using gamification training to let them have some fun while learning new skills.
$authorProfileLink
8
Dated: 10-17-2014
The term customer service has become common place within the business world. Many discuss providing great service and talk about the importance of customer satisfaction. There seems to be an accepted understanding that a satisfied customer translates into a successful business. The more satisfied a customer is the better for the business as a whole. So, why is it that so many customers, across so many industries, leave an interaction with their expectations unmet?
$authorProfileLink
8
Dated: 10-16-2014
Shakespeare wrote, All the world’s a stage /And all the men and women merely players.
Advocates of gamification would agree that we are all players, however, they’d revise the analogy to make the case that all the world’s a game. Gamification seeks to take elements of game play – points, competition, levels, recognition, and rewards – and translate them to other contexts. For companies, gamification can be a useful tool for activating employees’ to change their behavior in ways that help the organization achieve its strategic goals.
$authorProfileLink
8
Dated: 10-16-2014
Last week, we highlighted that Google Glass has been appearing in job advertisements as demand is increasing for candidates who can work on the technology or perform duties with the device. Google Glass is just one of the wearable devices that is or will be hitting the market.
$authorProfileLink
8
Dated: 10-08-2014
The face of field service has changed drastically from the traditional model. Once upon a time, when a company received a service call, a receptionist scheduled the field technician who arrived within an agreed upon window of time, fixed the problem, and moved on to the next job. This technician retained a remarkable depth of knowledge for a specific product line and could fix almost any problem on the spot.
$authorProfileLink
8
Dated: 09-19-2014
With technology advancements and business globalization, telecommuting is becoming one of the top workplace flexibility options. Regardless of whether your organization operates in one U.S. location or in multiple countries around the world, virtual working arrangements can be the key to attracting, retaining and engaging today’s top talent.
$authorProfileLink
