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    Disruption Drives Upskilling And Reskilling Demand

    Highlights from a recent survey by Lighthouse Research & Advisory

    Posted on 04-08-2019,   Read Time: Min
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    We keep hearing that artificial intelligence, bots, and other components of technology will force employers to rethink skills in the workplace. But what do the data say? In a new study, Disruption Drives Reskilling and Upskilling, our team found that 81 percent of learning professionals believe that the current pace of change, automation, and disruption will drive a need for reskilling and upskilling employees.



    Note: the Disruption Drives Reskilling and Upskilling research study was developed by surveying nearly 1,000 learning professionals and learners to understand their challenges, beliefs, and other facets surrounding the need for a tighter focus on employee skills. This is unsponsored, unbiased research aimed at helping today’s business leaders make better decisions about how they approach skills acquisition, development, and management. 


    While the terms are sometimes used interchangeably, reskilling and upskilling actually have distinctly different meanings:
     
    • Upskilling is the development of additional skills to help make someone more valuable in their current role. For example, a software developer learning an additional coding language.
    • Reskilling is the development of significantly different skills to make someone suitable for a different role. For example, retraining a former cashier to work as a personal shopper instead, as Wal-Mart and other retailers have done.

    These two components are critical for employers facing a skills gap, defined as the difference between the skills mix that workers currently have and the skills mix the employer needs to accomplish its goals. In a recent research study, my team found that the number one driver of learning content demand for employers was to close skills gaps.

    A Key Weakness: Measuring and Tracking Employee Skills

    In the Disruption Drives Reskilling and Upskilling study, only 60 percent of employers in the study said they methodically track the skills of every employee, which obviously puts them at a disadvantage. How can you know how big the skills gap is if you don’t know what skills you currently have? Whether you currently do or don’t, perhaps this will give you some ideas on how to do it more comprehensively.

    In the study, we asked employers and learners about the most common ways the business identifies worker skills. Note that aggregate responses may be over 100 percent because participants could select more than one method of skills identification.
     
    Method Learning Professionals Learners
    Manager Observations 63% 58%
    Assessments 51% 37%
    Peer Feedback/360s 34% 29%
    Self-Reported 26% 19%
    Not Sure 5% 18%
    Source: Lighthouse Research & Advisory

    This article first appeared here.

    Author Bio

    Ben Eubanks is an HR Analyst, Podcaster, and Influencer. Ben is an human capital management industry analyst who helps companies and vendors with strategy, content, and more.  
    Visit www.upstarthr.com
    Connect Ben Eubanks
    Follow @beneubanks

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    ePub Issues

    This article was published in the following issue:
    April 2019 Training & Development

    View HR Magazine Issue

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