Work Culture: Offering Psychological Safety to Fail Fast, Learn Faster, and Pursue Passion
Talent acquisition lessons from Jonty Rhodes
Posted on 01-29-2025, Read Time: 6 Min
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Highlights:
- A successful team isn’t just made up of star players. It’s also built on those who support their teammates behind the scenes.
- In a team environment, it’s essential to promote a space where individuals feel they have the freedom to fail, and more importantly, to learn from it.
- Building a team is not just about getting the right people; it’s about creating the right culture to allow them to flourish.

When a cricket legend takes the stage at a talent acquisition event, it’s natural to wonder how his experiences on the field can possibly translate to the world of recruitment. What insight can a seasoned sports professional offer to a room full of recruiters and hiring managers striving to improve their practices?
The answer lies in the surprising number of similarities between the world of cricket and the world of work. Both are driven by the same foundational elements: teamwork, leadership, coaching, engagement, and performance. But if you dig a little deeper, there’s one factor that stands above all others, a common thread that defines both success on the cricket field and in talent acquisition: people.
At the core of cricket, just like talent acquisition (TA), is the idea of attracting, acquiring, managing, and coaching people. It's about building teams—whether on the field or in the office—that work together to achieve a collective goal. Success isn’t driven by one individual; it’s the sum of all contributions, from star players to those who support the team's cohesion and well-being behind the scenes.
“A successful team isn’t just made up of star players. It’s also built on those who support their teammates behind the scenes, go the extra mile to check on the mental and physical well-being of others, and stay committed to the success of the team until the very end,” said Jonty Rhodes, speaking to a gathering of TA professionals and recruiters at FiesTA 2025, held recently in Bangalore, Karnataka, India.
Regarded as one of the greatest fielders in cricket history, Rhodes was known for his exceptional reflexes, athleticism, and unmatched agility on the field. His crowning achievement in the One Day International (ODI) format came when he became the first South African cricketer to secure 100 ODI catches—setting a benchmark for fielding excellence that remains revered to this day.
His approach to fielding stood in stark contrast to the norms of the time.
"Back then, everyone else would stand by as the ball would zip past them. Some would lazily put a foot out or let the ball go by, only to casually toss it back when it was out of reach. And then there was me, this crazy South African kid, sprinting around the field like a man possessed,” Rhodes noted.
He took the game of fielding to a whole new level. Jonty Rhodes is a prime example of what can be achieved when someone is given the freedom to follow their passion, going beyond the role they were hired for. Rhodes shared valuable lessons on recruitment drawn from the world of cricket.
In both recruitment and cricket, the core focus remains on people. Whether in the business of hiring or as a fielding coach, we’re constantly searching for talent—young players with potential to thrive. But it’s not just about getting the right people; it’s about creating the right culture to allow them to flourish.
“Good communication starts with active listening,” added Rhodes. As managers, it's essential to be attuned to the cues and needs of your team, recognizing the subtle signs left by each member.
It is the management’s role to foster a culture where individuals feel empowered to think outside the box and cause disruptions - similar to what the South African cricket team, involving coach Bob Woolmer, captain Hansi Crone, and opening bowler Alan Border, did in the 1999 Cricket World Cup when they used an earpiece to communicate, in a match against India, for the first time in the history of the play.
A key element to success, whether in the boardroom or on the field, is psychological safety. In a team environment, it’s essential to promote a space where individuals feel they have the freedom to fail, and more importantly, to learn from it. Players, like employees, must be able to take risks without fear of letting the team down. The Sri Lankan team’s innovative approach, to send Sanath Jayasuriya and Romesh Kaluwitharana as the opening duo to play aggressively when the fielding restrictions were on, in the 1996 World Cup is a great example of how disruption and change can drive success. They embraced the freedom to play, and think differently and follow their passion, which ultimately changed the game and helped them win the World Cup.
“In both recruitment and cricket, we need to recruit for the role but also allow people to play to their strengths. This is where they’ll truly excel. Winning and losing are experiences—what matters is learning from them and continuing to grow,” added Rhodes.
In a world driven by data and numbers, where the value a player or employee brings to the team can be both a blessing or a curse depending on who - whether it is you or your competitor - interprets it, it’s the subtle, often overlooked elements that ultimately steer a team toward success in a fiercely competitive environment.
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