HR News

The Adecco Group, a global talent company, announced the launch of a new company, backed by investments from both the Adecco Group and Salesforce. The new company is entering into a strategic partnership with Salesforce to help organizations build an integrated workforce of humans and AI agents.
 

The new company will empower senior leaders to strategically plan, deploy, and manage workers and AI agents at scale. It will leverage the customer’s data, the Adecco Group’s extensive workforce insights, and Salesforce’s Agentforce, the digital labour platform for augmenting teams with trusted autonomous AI agents in the flow of work. In doing so, the company will help businesses build workforces where human and digital workers coexist and thrive.

“The mission of this new company is to strengthen and secure the full potential of humans with AI. We are at a critical juncture for the future of work. Embracing AI adoption with a well-defined framework for collaboration between humans and digital agents sets the stage for successful outcomes. The new entity will accelerate decision-making on workforce planning and optimise how tasks are distributed between people and AI agents,” said Denis Machuel, CEO of the Adecco Group.

The company plans to provide a comprehensive suite of capabilities seamlessly integrated into the tools businesses already use every day, including agents accessible via Salesforce products such as Slack. These capabilities will provide customers with the following benefits:
 

• Awareness: Helping senior leaders make data-driven decisions about where and how they should deploy digital and human workers.
• Simulation: Creating large-scale simulations for demand surges, M&A integrations, and multi-year workforce transformations using dynamic human-digital models.
• Recommendation: Delivering prescriptive recommendations for operational efficiency, ROI-driven automation decisions, and real-time resource allocation.
• Oversight: Enabling, through partners, the management of an integrated human and digital labour workforce.

The company plans to build the agents on the Agentforce platform and list them on AgentExchange, a marketplace for Agentforce that empowers customers to discover, try, and buy solutions so that they can quickly create and deploy AI agents.

“When Salesforce launched AgentExchange to help partners build and monetize agentic AI components, our vision was to fuel the next generation of agent-first businesses built on the Agentforce platform in the $6 trillion digital labour market,” said Brian Landsman, EVP & GM, Global Business Development & Partnerships at Salesforce. “The new company is pioneering what an Agentforce company looks like and how leaders can use a data-driven approach to create a digital labour model that unlocks the full potential of humans with AI agents at work.”

The new company will reveal more information in the coming months.

 
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