Weekly Pulse Surveys
It’s time to adapt!
Engaging Your Freelancers
How to do it?
Employee Engagement Initiatives
Ideas to help leaders pivot toward engagement
How Do You Increase Employee Trust In Leadership?
Recognition
Weekly Pulse Surveys
It’s time to adapt!
Engaging Your Freelancers
How to do it?
Employee Engagement Initiatives
Ideas to help leaders pivot toward engagement
How Do You Increase Employee Trust In Leadership?
Recognition
There is absolutely no one who doesn’t like being rewarded and recognized for their hard work. Employee recognition is an acknowledgment of an employee’s efforts, hard work, and performance at the workplace that have contributed to the organization’s success. Recognizing and acknowledging these efforts, as well as rewarding employees for their fruitful efforts are all equally important.
Right now, there’s a golden opportunity for HR. We don’t have to go back that many years for issues like culture, employee recognition, and engagement to be dismissed by many outside HR as being ‘soft’. Soft HR was the “touchy feely” nice things to do, that HR could concern itself with, while everyone else got on with the real job in hand.
The American Psychological Association (APA) published the Work and Well-Being Survey last year which found that a full quarter of American workers do not trust their employers. Close to one-third feel that their boss or organization is “not always honest and truthful” and only half believe their employer is “open and upfront” with them.
Annual employee engagement surveys are at the core of every HR department, but this needs to change. Doing a survey once a year is way too long of a timeframe to get any really accurate data. As leaders, we need to be collecting feedback from our employees way more often. There’s no more waiting in life. In the last few years, we’ve seen a huge shift in the world, everything is happening in real time. I get my news from social media, I can watch whatever I want online, I can find the answer to any question through Google, there’s no more waiting in life, and the same should be true for employee engagement.
Recently, I gave a talk on employee engagement, and one of the attendees said that it was all very interesting; however, she asked, “What about freelancers? How do you engage them?” So, I started to do a bit of research to find out if engagement is different for different kinds of workers.
It’s long been debated whether "happy" workers are indeed more engaged and productive than their discontented comrades, and whether organizations that invest in generous employee perks get rewarded with greater profitability. Looking at one example, SAS's performance over the past 37 years, provides proof that investing in employees yields results. SAS, well known in North Carolina as a generous employer, has had 37 consecutive years of record earnings—over $3 billion in 2014.
Employee engagement is a term that gets thrown around often. When your employees show up for work, are they showing up emotionally? Psychologically? Or just physically? Are they “e-mailing it in” just to get that biweekly paycheck? According to a national study by Dale Carnegie Training, 26 percent of employees are considered disengaged, while only 29 percent are fully engaged. The rest land somewhere in between, but still fall short of full engagement. This lack of productivity costs employers an estimated $450 to $550 billion per year.
It’s one thing to say that staff recognition is important, and another thing entirely to prove it. There has been a vast body of research focused on the effects of recognition recently, and the results of that research are telling. Dr. Haiyan Zhang of the IBM Smarter Workforce Institute published a thought leadership whitepaper titled: How do I recognize thee, let me count the ways. The whitepaper shared some fascinating information about the effects of recognition on a workforce.
A man hurries to board a train after a long day of work. Having skipped lunch, he has just enough time to purchase a bag of potato chips and a newspaper before boarding. He settles into his seat, laying his snack and the evening paper upon the small table, grateful for the opportunity to relax. The train begins to move. He closes his eyes to unwind. A few minutes later the man hears the unmistakable sound of the potato chip bag being opened and its contents crunching away in someone’s mouth.