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Dated: 07-13-2017
Empathy, is undoubtedly one of the most important life skills. Trying to understand other people’s experiences and perspectives help connecting people, bringing them together and eventually making this world a better place to live. In the workplace, empathy is equally important, because an empathetic workplace leads to an engaged workforce. This in turn translates to business success.
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8
Dated: 07-11-2017
People often confuse the terms ‘sympathy’ and ’empathy’. That’s understandable given both involve emotions, and, for many, emotion is an uncomfortable topic, especially in the workplace. Sympathy refers to one’s ability to feel sorrow for another’s misfortune, whereas empathy is the act of putting oneself in another’s emotional space in order to understand what they are feeling.
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8
Dated: 07-13-2017
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8
Dated: 07-11-2017
The U.S. economy has been evolving since the Industrial Revolution and what was once an economy built on manufacturing has moved steadily and continuously towards a knowledge economy. In the former, business success was driven by efficient, streamlined and measureable processes and equipment (think assembly lines), and while a good worker was valuable, maximum performance was limited by physical reality.
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8
Dated: 07-11-2017
If it’s true that employees are a company’s most valuable asset, then employee engagement should be at or near the top of your organization’s list of top priorities. Studies have shown that highly engaged employees are often happier, healthier and more productive in their jobs, ultimately having an impact on workplace culture and the business’ bottom line.
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8
Dated: 07-11-2017
Whether or not it has been consciously identified, every company has a corporate culture. And while there’s no physical presence, it subtly influences the entire organization and drives the actions and decisions of your team. Maybe it’s characterized by change, and is therefore dynamic.
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8
Dated: 07-11-2017
You’ve heard the phrase ‘People Science’ and have maybe even seen job postings for a ‘Head of People’ or ‘Chief People Officer’. However, what does People Science really mean and why does it matter?
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8
Dated: 07-11-2017
In general, employees want to perform well on behalf of their company – whether it comes from personal drive or wanting to do well as part of the team. If an individual is underperforming in some way, usually there is an underlying cause other than laziness or lack of interest. According to Gallup, managers account for at least 70% of variance in employee engagement scores across businesses.
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8
Dated: 07-11-2017
In 1986 while serving as Vice President for advancement and community relations at St. Joseph Mercy Hospital in Ann Arbor, our hospital brought the Kelly Miller Brothers Circus to town, for what would become the first of several consecutive years. The lion’s share of the credit for this phenomenal run goes to my late colleague, Bob Reinhart, who knew many of the principles of different circus organizations.
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8
Dated: 07-11-2017
This report by Aon Hewitt refers to the fact that 2017’s turning out to be a time of rapid change for businesses. It highlights the ever-growing importance of organizations making decisions about the best ways to continue to engage their employees, but sometimes that’s easier said than done. What exactly is employee engagement in practical terms? If you were given the challenge of summarizing employee engagement in just a few sentences what would you write?
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