Earn Respect
11 qualities you need
Empathy
When can it be bad for your
business?
Beating the
Boomer Bust
Planning and foresight
can help
Enjoy Time off
From Work
Tips for a saner holiday
Earn Respect
11 qualities you need
Empathy
When can it be bad for your
business?
Beating the
Boomer Bust
Planning and foresight
can help
Enjoy Time off
From Work
Tips for a saner holiday
Take inventory of your successes. What comes to mind? The title of your position in your company? How much money you make? The value of your home? An award you won? If you had to measure your success, would you place yourself in the top ten percent? Top five percent? Did your company or your team meet this quarter’s sales goals? Regardless of which success percentile you stand in, does the nagging sensation that something isn’t quite right tug at you? You’re not alone.
Some people believe that because they’re rich, powerful, or famous, they deserve our respect — regardless of their behavior. Actually, nothing could be further from the truth. Respect must be earned. So, how do you earn the respect of others? It’s easy to respect someone who displays the following qualities:
Have you ever stood in an airport terminal and watched soldiers give their toddlers one last bear hug before leaving for war? If you’ve felt yourself choke up, that’s empathy. If you’ve ever listened to someone on TV, pleading with a crazed killer holding a family member hostage and felt tension throughout your body, that’s empathy.
More than 60% of US business owners are over 50 years old, and many of them are looking toward retirement and the process of attracting and vetting potential buyers to take the reins. The differences in yesterday’s and today’s business landscapes are stark—as Boomers were raised in a highly competitive environment, many face the problem of having built companies that won’t attract a new generation of buyers. Three major trends impact the salability of a business. Understanding these trends can help owners transition successfully in a challenging market, and ultimately identify the buyer who will carry their company’s torch going forward.
As soon as autumn comes, people's thoughts begin to shift to the holidays, and sometimes those thoughts are accompanied by difficult emotions such as depression, frustration, and anxiety. For some, the holidays conjure up unpleasant associations, such as the first event without Grandma there, or prickly family get-togethers. Then there are financial worries, the pressure to come up with gift ideas, dealing with school kids on vacation, to-do lists, and much more.
Have you ever made a management decision that seemed like a good idea at the time, but afterwards you looked back and wondered, “What was I thinking?” We all do from time to time. But you may be surprised to learn that one cause of this particular human trait has a lot to do with an evolutionary process we’re all familiar with – fight-or-flight. Modern research has discovered that humans apply our fight-or-flight reflexes not only to predators, but also to data itself – a finding that has serious consequences for today’s business leaders.
One day when I was writing an interesting article, my wife approached and asked me, “Why did you achieve success late and that too, during the late forties? Did you ever find out the reasons for your late success?” The question was an interesting one as I seldom thought why I achieved success late in my life until then. I thought about this for a while; here are the reasons that I came up with:
Twenty-eight years ago I began my first experiment in conversational intelligence. I was hired by Union Carbide to work with 17 high-powered sales executives who were in danger of losing a bid for a key contract. My job was to figure out how they could raise their game and beat the other seven competitors.
Late one evening after all the children had gone to bed, I was sitting in the kitchen eating a wonderful piece of chocolate cake and thumbing through the latest L.L. Bean catalogue. My wife approached and asked if I had a moment to listen to her. “Sure, go ahead!” I responded. I continued to eat, look at the catalogue, and listen to her concerns. Suddenly she launched, “You’re not even listening to me!” “Sure I am!” I responded. “Prove it!” she retorted. I repeated back to her everything she had said for at least five minutes. Not a good idea! In frustration and exasperation, she blasted me as she exited the room, “You just don’t get it! I can handle the cake, but not the magazine!”
Sitting backstage at a network television studio in a large metropolitan city, I waited to go on the air for an interview. My segment was scheduled right after the noon news broadcast, which began with a gory account of a murder, then a rape, then war footage, followed by bad economic news and a political scandal. I began to feel depressed, but consoled myself that the broadcast would get to more positive reports. It didn’t. The entire fifteen minutes was filled with gloom and doom, nothing anyone in his right mind would want to get up in the morning and face. Eventually I just had to laugh. The news was beyond depressing. It was ridiculous. It was unbelievable. Finally, after the closing sortie of auto accidents and snarled traffic, the broadcaster announced, “. . . and now for a great new book by an author who is going to tell you how to live a happy life.”