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Eat the lemons- what a wonderful concept! Feedback is essential to personal growth and business performance (individual and organizational). If we can follow these guidelines to create a culture where feedback is delivered consistently and dare I say craved by all levels, it would increase productivity immensely by cultivating trust at a faster rate and getting to the real work that needs to be done. My theory is that the greatest frustrations are caused by unmet expectations. Why were they unmet? Expectations were unrealistic or not clearly communicated. Regular feedback can dilute or even divert frustration. Thank you for these practical tips that we can all enact inside and outside the office.