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8
Dated: 10-28-2014
Employees, leaders, and companies are under tremendous pressure. We’re overwhelmed by rates of change, the speed of information, and the complexity of our work. We’re faced with unprecedented time poverty – too many demands and too little time to meet them all. Leaders have a unique role and responsibility to keep employees engaged and win their discretionary time, but they can’t do it through a focus on work-life balance. In fact, despite all the press about work-life balance, balance is the wrong goal entirely.
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8
Dated: 10-30-2014
Sam had been the CEO of a large multi-national retail company for seven years. Enormously successful, he had an entire article called “The Game Changer” about him published in a very reputed business magazine. He was on every top head-hunter’s list. The company had been successful but stagnant when he took the reigns. Sam brought tremendous change that reignited growth. He challenged the industry standards of low margins and high employee turnover by focusing on creating a culture of service rather than transactions. “Care for the customer” was the operating model he drove across every aspect of the business and managed to enlist both his employees and customers into loyal long-term relationships with the company.
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8
Dated: 10-27-2014
Just as an artist is compelled to paint or a marathoner is compelled to run, a leader is compelled to lead. Although there are times when it can be frustrating to be a leader, it can also be an energizing and rewarding experience. Leaders are driven. They want to succeed. They want the best outcome for both their team and their organization.
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