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Leading a company is a tough job. If you are going to lead a company to higher places and new vistas, you will have to take risks, but you don’t want them to be careless or ill-planned. No one wants to be unprepared. So, strap on your protective gear and get ready for an extreme-leadership adventure.
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What does “extreme” mean to you? In the realm of sports, it refers to willingness to take known risks in the pursuit of excellence. Think about BASE jumping, parkour, deep-water diving—the kinds of activities that only the most daring people will attempt, and then only after extensive training, planning, and setup. I’m not about to suggest that any sane person try those, not without a thorough grounding in the essentials.
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Our target audience is a group of task supervisors who have teams of employees who are handling our inbound call program. The program includes a robust blended learning curriculum of both system/tool based training and soft skills training, with the goal of achieving certification.
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The overall objective of our Trainer Competency Enhancement Program (TCEP) was two-fold. Primary objective was to shift the trainer role from a conventional stand-up delivery to a new edge role of being consultant, assessor, change agent and facilitator. It was focused on going beyond training and become business enabler. Second objective was to shift learning methodology from conventional classroom to multidimensional tech-enabled learning.
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The G4S North America Training Institute Corporate University develops and provides continuous training initiatives and employee learning opportunities to our employees via G4Su, our unique and engaging online learning environment. G4Su empowers every G4S employee to take control of their learning and development in their own unique way. The U in G4Su doesn’t stand for University, it stands for each individual employee – Your Learning, Your Way, It’s all about “U”
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FMP has been working with Excella since 2015 to create a perfectly customized leadership program grounded in Excella's mission in cultivating exceptional careers for employees by creating meaningful solutions for clients.
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INSIGHT Women Alumni focuses on high potential women leaders who have participated in our enterprise-wide high potential program and are likely to advance to the executive level. Through this follow-on opportunity, these women leaders have an opportunity to increase their self-awareness, enhance their executive presence and personal brand, expand their network and participate in executive coaching.
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Our iQorian Values provide employees with a clear description of the behaviors, actions and attitudes that define expectations that all iQor employee should exhibit and identify with. Many of these expectations focus on personal drive, attitude and initiative. We believe these traits are choices rather than skills that can be enhanced and measured. By defining iQor’s expectations, as well as the content and context of each iQorian Value, individuals develop and maintain positive behaviors at work and throughout their life.
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iQor University was developed out of the need to address both short and long-term employee developmental and engagement needs and was custom-built by iQor in SharePoint as part of QNet, our intranet employee portal. Our goal is to not only identify and develop future leaders, but to provide an atmosphere that promotes personal growth and accountability.
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