Tributes to Mandela, Respect and Trust
The two most salient attributes of leaders
Respect and Trust
The two most salient attributes of leaders
20 Insights
Win by applying them
Heart and Head
Lead with reason and emotion
Tributes to Mandela, Respect and Trust
The two most salient attributes of leaders
Respect and Trust
The two most salient attributes of leaders
20 Insights
Win by applying them
Heart and Head
Lead with reason and emotion
President Obama hails Nelson Mandela, who died Dec. 5 in South Africa at age 95, as a hero and leader who showed uncommon courage and mercy, and set a wonderful example for the world. “When you think of a single individual who embodies the leadership qualities that we all aspire to, the first name that comes up is Nelson Mandela. His journey from prisoner to president embodied the promise that human beings and countries can change for the better. And the fact that he did it all with grace and good humor, acknowledging his own imperfections, only makes the man more remarkable.”
It may be pure folly to try to put the world of leadership on the head of a pin. But after six decades in the practice, perhaps I’m entitled to a little folly.
For four decades, I've been obsessed with improving organizations, believing that the places where people work can be remarkable sources of good. I find that leaders improve organizations by applying innovative ideas. These 20 maxims reflect my recommendations to leaders.
eaders often say, Emotion is the enemy of rational thought and we cannot allow it to cloud our thinking. It is easy to believe that somehow thinking and feeling lie at two different ends of a long continuum. Emotion is perceived to function opposite of thought; and even act as a barrier to sound decision making. In reality, thinking and feeling; emotion and thought operate in conjunction with one another; hand in hand in a generative cycle that continues indefinitely.
By working 11 years (1983-1994) with Larry Ellison CEO/Chairman of Oracle and owner of Oracle Team USA, I learned his key to growth and success: recruiting and selecting exceptionally talented and capable management leaders.
All entities face risks of harm, loss and vulnerabilities in their operations, with their personnel and patrons, or against their facilities— no organization is immune. The daunting task faced by leaders lies in knowing how to identify and proactively manage those risks to ensure the safety and security of staff, minimize the disruption to operations, and mitigate the negative financial impact when adverse incidents occur.
I invite you to treat disaster preparedness and planning as part of normal business operations, since disasters often begin with day-today problems. The processes you use to resolve them can be adapted for use in disasters.
How do you get people to act ethically at work and create an ethical culture?
Historically, multinationals innovated in rich countries and sold those products in poor countries. Reverse innovation is doing the opposite—innovating in poor countries and selling those products in rich countries. Since two-thirds of world’s growth in GDP is likely come from poor countries, reverse innovation is vital.
Years ago I was on the board of a company where we had to hire a new CEO. We chose a man who had long experience as a senior executive in a large company. We were pleased with our choice. He seemed to be confident, personable and charismatic. The staff loved him. We felt that he was the right man for the job, and we waited patiently for great results—but they never came. Instead, expenses shot up and sales declined. After a year we had to fire him and sell the company for next to nothing to a competitor.