The Road Less Traveled
Supporting roles can lead to starring ones
Five Leadership Qualities
All great executives must have these
Learning Agility
It's a trait of true leaders
Change Methodologies
Why even the proven ones often fail, and more
The Road Less Traveled
Supporting roles can lead to starring ones
Five Leadership Qualities
All great executives must have these
Learning Agility
It's a trait of true leaders
Change Methodologies
Why even the proven ones often fail, and more
When Mary Barra became CEO of auto giant GM in January, it was hailed as a watershed moment in the industry. Barra is the first female chief executive of a major automotive manufacturer—an even more noteworthy accomplishment within a male-dominated industry whose top executives have traditionally been “car guys.”
For reasons that aren’t clear to me, we tend to overcomplicate the notion of leadership—what it is, why it matters, and how it manifests itself. I’m not saying it’s a simple concept to master—quite the contrary. We see evidence around us daily: in business, politics, sports and other endeavors. It’s not easy to find effective leaders who build an enduring record of success.
As jobs become more complex, how will you know what to do, what’s expected of you now and in the future?
We are influenced by solution providers and consultants of change methodologies who convince us that if we want to obtain a desired change, all they need to do is execute this, do that or buy into this method.
Panning for gold works like this. First, you put a double handful of sand in a heavy gauge steel shallow pan and dip it in the water, filling it half full. You gently more the pan back and forth and let small amounts of yellow sand wash over the side.
Early one Sunday morning I was at the beach to catch the sunrise. While strolling on the boardwalk I noticed a couple of broken beer bottles. I noticed how people reacted to the broken glass on the boardwalk. There were two distinct groups: 1) the work crew, which was setting up the chairs and umbrellas for the day, and 2) the people visiting the beach.
By the time Laura’s underperformance was discovered, it was too late. Clients at a Princeton-based consulting firm had first began to mumble to themselves and then to Laura, but when Laura continued to miss important client meetings and not show up prepared and on point for several engagements, clients took their unhappiness to the practice leader. When questioned by him, Laura explained that she had been dogged by recent bad luck: a divorce, medical issues, and aging parents. “I was boxed in by circumstance,” was her justification.
When I was new in my brand management career, working in the Eastern European division of Procter & Gamble, I learned a powerful lesson from a terrific leader named Ian, the GM of the country. During one year’s budget season, Ian taught me something poignant that opened my eyes to how the best leaders spend their time.
Leadership isn’t just something you do—it is someone you become. But that requires a personal transformation, not just a personal agenda.
From each experience in life, we can learn lessons and develop our leadership skills. For example, my education and experience in practicing psychotherapy, developing assessments and leading teams have taught me that people are most effective when they’re engaged in the process and feel that they own part of the result. They appreciate sharing in the satisfaction of participating in the success of an activity, perhaps experiencing a well-designed, new product hitting the marketplace.