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    Featured Research - HR is at the Heart of Digital Transformation

    Here are the top HR trends you’ll see in 2019

    Posted on 11-26-2018,   Read Time: Min
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    With people at the heart of digital transformation, HR will play a pivotal role in 2019: leveraging technology to encourage a customized and thoughtful employee experience that will, in turn, keep their companies ahead of the curve.
     

    Trends in Work Experience

    Myriad factors are redefining work experience…and this is only the start.
     
    1. Companies will see that culture is everything.
    Companies will invest in workplace culture to address engagement and turnover—and strive to become a place people love to work. With record-low unemployment and stiff competition for skills, building a healthy culture will become mission critical.
     
    2. Upskilling employees will be critical.
    Employees will be given opportunities to continually advance their proficiencies and will, in turn, be a company’s most precious resource for staying ahead of the competition. Fostering internal talent mobility will be a secret weapon in weathering the skills shortage.

    3. Organizations will shut down unconscious bias.
    Companies will continue to drive programs that increase awareness of unconscious bias and focus on eliminating it. Skeptics will simmer down, as the detriments to bottom lines and workplace diversity will demonstrate real consequences.

    4. Diversity efforts will spring into action.
    Diversity has been a significant conversation for years, but 2019 will bring action. Companies will invest money in improving the composition of their workforce.In addition to promoting an inclusive workplace, diversity is linked to business innovation and better financial performance, a 2018 Boston Consulting Group study found.

    5. Technology is the way forward.
    Employees expect workplace software to look like the intuitive technology they use at home. Spending will increase on elegant tech that promotes productivity and collaboration.

    6. HR will be the center of workforce productivity. 
    Workplace productivity will be a popular topic for leadership. HR will drive the way in ensuring that companies are more productive. Josh Bersin of Deloitte suggests that HR should be renamed “the productivity department.”
     
    7. Organizations will embrace the multigenerational workforce.
    There is a broader generational workforce than ever before. Some Traditionalists are still working, Boomers are living longer and retiring later, Gen X holds 51 percent of leadership roles globally, and 72.8 million Gen Z employees will be entering the workforce soon.

    Trends in Talent

    There is a growing focus on developing talent– with a goal to attract, measure, and retain employees.

    1. Organizations will grow compelling corporate brands.
    Companies will look to create a captivating and authentic employment brand with a strong focus on attracting top talent.

    2. Annual reviews will be a thing of the past.
    Companies will ditch the annual review and move towards continuous or monthly feedback programs that create tighter manager-employee alignment and better communication.

    3. The perennial HR headache will be solved. 
    HR systems will be more unified and provide a modern, consumer-based experience. Companies will review business HR processes and oust outdated requirements and systems.

    4. Workplace wellness programs will be prioritized. 
    Wellness programs and solid benefits will become a high priority to attract and retain top talent. Examples include mindfulness programs, yoga, exercise incentives, and more.

    5. Onboarding will extend beyond initial employment. 
    The onboarding process will extend beyond employees’ first 30 days and will include opportunities to continually develop existing employees throughout their career.

    6. Digital skills will be in highest demand. 
    The demand will continue to boom for employees with solid digital skills including coders, software engineers, and developers.

    7. HR will become an innovation hub. 
    HR will step up and hire with innovation in mind, cultivate a culture of innovation, and reward innovative behavior.

    Trends in Learning

    Learning is now at the heart of HR strategy and HR technology.

    1. Learning will be connected to business impact.
    Connecting learning to business results and impact will be an expectation, not a nice-to-have.

    2. Microlearning will drive L&D’s content strategy. 
    Corporate learning will continue to move fiercely toward curated microlearning. Learning will be fast, specific, and relevant – or it will not be consumed.

    3. Experience platforms will offer a modernized LMS. 
    A new breed of “microlearning platforms” will push organizations to modernized LMS to provide intelligence-based machine learning that recommends, finds, and delivers learning.

    4. Mobile learning will be in the forefront. 
    Withthe app-based culture strongly at play, mobile devices will be the delivery mechanisms learners use to grow and develop skills.  

    5. Social will be integrated into learning. 
    Collaborative learning using easy-to-use online tools will rapidly take the place of compliance-based, classroom training.

    6. Company-wide digital transformation will expand beyond IT. 
    It will be critical this year that all employees, beyond the IT department, are digital ready and able to use tools that ensure productivity in the digital age. 

    7. Company-wide cybersecurity will be strongly enforced. 
    In 2019, more than ever, a focus on increasing cybersecurity skills will be critical at all levels and functions of the organization.

    Trends that are Overhyped

    1. “Robots will take over our jobs.” The Global Leader Forum doesn’t see this happening anytime soon. HR and L&D professionals will evolve to be more digital ready and innovative – but will not be replaced by robots.
     
    2. “Artificial intelligence will be the new normal in Learning and Development.” There is agreement that this trend is premature and not likely to be integrated into mainstream learning programs this year. While some will experiment, the practicality and cost of integrating AI into L&D is not expected.
     
    3. “Millennials are unique snowflakes.” The claim that Millennials learn differently than everyone else will finally be put to rest. Everyone wants engaging, personalized, consumable learning.

    Author Bio

    Morne Swart Morne Swart is Vice President, Global Product Strategy & Transformational Leader at SumTotal Systems.
    Connect Morne Swart
    Visit www.sumtotalsystems.com

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    ePub Issues

    This article was published in the following issue:
    November 2018 HRIS & Payroll

    View HR Magazine Issue

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