Empower Your HR Professionals With No-Code Process Digitization
The benefits of empowered HR professionals to an organization’s well-being
Posted on 09-22-2021, Read Time: Min
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If you ask a chief executive officer of almost any organization and in any industry what their most important asset is, you will often hear that it is not their multimillion-dollar facility or specialized equipment, but their people.
And who is there to take care of an organization’s most important asset? Human resources (HR) professionals.
So it would make sense for organizations to ensure that their HR professionals have all the tools, resources, and help they can get, right?
Unfortunately, that is not often the case. HR professionals frequently have to do their jobs with under- or undocumented processes, manual workflows, paper forms and documents, and a variety of communications tools including email, SMS messages, and even physical mail.
However, with modern, no-code process digitization platforms, it doesn’t have to be that way, nor does it need to be time and resource-intensive. The HR professionals, who know what their customers need to be most productive and happy, are given the reins to create and refine the processes their organizations need to thrive.
The end result is HR processes that not only breathe new life into the processes that support a company’s employees but also that empower HR professionals to grow and evolve their impact.
And who is there to take care of an organization’s most important asset? Human resources (HR) professionals.
So it would make sense for organizations to ensure that their HR professionals have all the tools, resources, and help they can get, right?
Unfortunately, that is not often the case. HR professionals frequently have to do their jobs with under- or undocumented processes, manual workflows, paper forms and documents, and a variety of communications tools including email, SMS messages, and even physical mail.
However, with modern, no-code process digitization platforms, it doesn’t have to be that way, nor does it need to be time and resource-intensive. The HR professionals, who know what their customers need to be most productive and happy, are given the reins to create and refine the processes their organizations need to thrive.
The end result is HR processes that not only breathe new life into the processes that support a company’s employees but also that empower HR professionals to grow and evolve their impact.
The Uphill Challenge That HR Professionals Face
Your employees are impacted by your HR professionals nearly every day, including before their official start date and often even after they leave the organization. From payroll and employee satisfaction to compliance and absence management, your HR team handles the full spectrum of employee life and work issues.
More surprisingly, HR professionals are often handling all of these tasks with a very small team; for organizations of more than 250 employees, the HR-to-employee ratio is often only one full-time HR professional for every 100 FTE employees. That means HR professionals are often pulled in many different directions and rely heavily on processes both to keep track of and meet employee needs and to maintain compliance with state and federal laws. Failure to do so can mean unhappy employees, low retention rates, and, in some cases, fines for noncompliance.
At the same time, HR processes that lack digitization can be bogged down with additional hurdles, including:
More surprisingly, HR professionals are often handling all of these tasks with a very small team; for organizations of more than 250 employees, the HR-to-employee ratio is often only one full-time HR professional for every 100 FTE employees. That means HR professionals are often pulled in many different directions and rely heavily on processes both to keep track of and meet employee needs and to maintain compliance with state and federal laws. Failure to do so can mean unhappy employees, low retention rates, and, in some cases, fines for noncompliance.
At the same time, HR processes that lack digitization can be bogged down with additional hurdles, including:
- Data silos that require HR professionals to manually compile data or perform duplicate tasks
- A lack of visibility into the status of efforts at the process-wide and individual task levels
- Lost productivity due to waiting times, manual data capture, and even errors
- Inability to track and monitor key metrics to identify issues and inefficiencies
- Inconsistent messaging and communications with task owners and stakeholders
Although there are more potential costs, ultimately, your organization is losing out on an opportunity to have your HR professionals spend less time on administrative and duplicative tasks and more time on identifying the strategic changes and investments that will help to set your organization apart from the competition.
How No-Code Process Digitization Helps Overcome HR Challenges
So how can your organization make a break from the past and set your HR professionals up for success? The answer is no-code process digitization.
Unlike earlier forms of process digitization—which relied heavily on IT staff and developers, came with long lead times, and required substantial investments of time and money for a sometimes inflexible solution—no-code process digitization replaces complexity for empowerment.
Industry-leading no-code process digitization platforms keep process design, development, and maintenance in the hands of the professionals who own and live the processes they enable. Whether it is an existing incident management process or a new requirement with a quick turnaround, no-code process digitization allows HR professionals to use one cloud-based platform to handle it all.
Additionally, your HR professionals can be empowered to design and implement their ideal processes if the platform comes with some of the following built-in features:
Unlike earlier forms of process digitization—which relied heavily on IT staff and developers, came with long lead times, and required substantial investments of time and money for a sometimes inflexible solution—no-code process digitization replaces complexity for empowerment.
Industry-leading no-code process digitization platforms keep process design, development, and maintenance in the hands of the professionals who own and live the processes they enable. Whether it is an existing incident management process or a new requirement with a quick turnaround, no-code process digitization allows HR professionals to use one cloud-based platform to handle it all.
Additionally, your HR professionals can be empowered to design and implement their ideal processes if the platform comes with some of the following built-in features:
- A comprehensive component library with process steps and decision points
- Easy integrations between external systems and other existing processes
- Built-in reports, dashboards, and communications tools
- Notifications and alerts to keep task owners on track and notified
- A cloud-based infrastructure that enables access anywhere, anytime, and on any platform, including offline
- Expert, white glove support teams that are standing by 24x7 to help you get maximize the potential of your processes
Ultimately, your HR process owners will feel empowered to take the processes that make your organization run and digitize them in a fraction of the time and cost, building momentum for even more change and impact.
The Benefits of Empowered HR Professionals to an Organization’s Well-Being
Empowering HR professionals can lead to a chain reaction of productivity, growth, and process improvement across your organization, well beyond just the time and energy saved from digitizing your process.
Less time compiling and editing documents; collaborating on cases, reports, and presentations; and communicating updates and metrics mean more time interacting with customers and employees and more energy to invest in innovation and new programs.
Using a digital transformation solution can also lead to:
Less time compiling and editing documents; collaborating on cases, reports, and presentations; and communicating updates and metrics mean more time interacting with customers and employees and more energy to invest in innovation and new programs.
Using a digital transformation solution can also lead to:
- Enhanced opportunities for collaboration and communication across teams
- Improved output, productivity, and value for your stakeholders
- Mitigated risk from having consistent, logged, and logic-driven methods to complete tasks, especially in regulatory, HR, or compliance matters
- Faster response times for internal and external requirements combined with easy modifications to keep processes nimble and efficient
Empowering Your HR Professionals with Process Digitization
There are large, enterprise systems in the market to handle major functions, but the majority of your HR business processes are unique to your organization’s needs, requirements, and technology ecosystem. HR professionals who enable these systems from the driver's seat by automating workflows and no-code digitization processes is empowering. It also gives them the confidence and power to implement changes and new processes without having to constantly consult with developers and IT professionals.
If your organization is looking for a new way to upskill and empower your HR professionals to create and manage the processes that make your organization tick, no-code digitization is an avenue well worth exploring.
If your organization is looking for a new way to upskill and empower your HR professionals to create and manage the processes that make your organization tick, no-code digitization is an avenue well worth exploring.
Author Bio
Pankaj “Romy” Malviya is the Founder of Pulpstream. He brings more than 25 years of experience in enterprise software design and development to Pulpstream. He is a serial entrepreneur, and his business-critical solutions are in use by some of the world’s largest enterprises including Cisco, Hewlett-Packard, Randstad, Software AG, and AT&T. Pankaj holds two patents in object modeling for network policy management and policy-based network architecture. Connect Pankaj 'Romy' Malviya |
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